Customer Ratings & Reviews

I'm glad I picked a great protection plan, you never know what would happen. Best Buy workers are great explaining the protection plans and is affordable.

So far they have answered all my questions and has helped get this laptop setup for frequent use. I have the 3 year accidental warranty because my daughter is 9 and I know accidents can happen,

Great customer service. Helped answer all of my questions on getting new computer setup.

Great plan for the price since the laptop was 1000.00. And got it for a teenager

Best buy is the best pact to shop. Helpful people, and a geek squad to help if you have issues with you purchase in setting things up. They will walk you right through the steps

I would recommend purchasing a protection plan when offered. You never know when issues will arise and it does save you money. I purchased the plan for my laptop and it saved me from having to buy another power cord.

I was leary to spend the extra money but it was so worth it!! Within 2 months of having my computer I accidentally dropped it and cracked the screen. My warranty allowed me to have my old computer replaced with a brand new computer with no additional charge!!

I always get the Best Buy warranty for expensive purchases. They honor what they say they are going to cover and as a matter of fact there have been quite a few instances that I had my products replaced with a NEW product instead of repairs (easier to replace than repair).

I have been very satisfied with Geek Squad Protection! It was the best protection imaginable when my daughter's expensive laptop turned out to be a lemon and they fully replaced it! Will always purchase it for technical items and appliances!

Glad I purchased this when I bought my laptop for work. Now if something happens and I need help, I can just use my protection!

Gamers are hard on computers. The Geek Squad had managed to salvage several accidents for us. Brought the three-year protection for the hardcore gamer in the family.

I had trouble setting up my new printer - software and printer. Maria Lourdes at the Geek Squad was very patient and thorough

We haven't needed to use this yet! Happy i bought the extra protection, never know when you'll need it!

Great coverage for price. Glad I was able to purchase this for the computer.

Very thankful to have extra coverage! Would recommend this to everyone!!!

Haven't needed it yet but glad to have it if I do.

Purchased this to cover my laptop. I broke the one I had previously and used this protection it allowed me to purchase another one covering the cost of a the previous device. I had to cover the price difference of the new device. Very worth getting

I like the fact that if something happens to it, it is covered. I have not used it yet, but I am going to renew it.

Service was excellent. Representative was curtious and helpful.

I love Geek squad, one time they came to my house to help my mom fix her computer and the guy ended up playing a really good game of Halo 3 with me after helping her .