Customer Ratings & Reviews

I went in for a consultation for my laptop. The agents were very knowledgeable and helpful. They quickly determined that I needed to have my pc shipped out. I was quickly notified when it came back in!

This has helped me when my other computer gave out so purchased it for this one again

Was able to get my computer serviced for free! Saved me lots of money

Love geek squad. Feel better knowing my product is protected.

Works great for work. Quick reboot. Battery life is good charges quickly.

Have always had excellent service when needed. Much easier tonuse geek squad then any other protection plan out there

Love the fact that if I have any issues I have the Geek Squad behind me! Peace of Mind!

I haven't had to use it yet for my wife's new Laptop, but it's handy, and They make it right when it's needed. I've bought this before on some items, and BestBuy and the Geek Squad has always worked it out for us. Thanks!

Great easy and worth it to get with every product you get better save than sorry.

I haven’t had to use this yet. I’ve heard from family and friends that it’s awesome.

I don't like extended warranties and believe they are a waste of money. I will, however, buy the Geek Squad warranty on laptops due to the tendency for screens to crack. The Geek Squad warranty claims to cover accidental breakage so i purchased this specifically because it's a pain to replace screens.

Best purchase made on any item I purchase at Best Buy where it is offered. Peace of mind is worth every penny.

Peace of mind with the kids using computers. Ya just never know.

This was a gift for my daughter for school work and it works amazing. Haven’t had any problems and if I had any questions geek squad was ready to help

Very helpful and respectful ! Helped me and suggested warranty on the item !

The agent in Best Buy was able to examine my new laptop and get it up and running smoothly again. Operating system is as good as new. This added coverage plan is a great way to product your investment.

They have been wonderful. Everytime I take something in a computer, laptop, or printer. Very knowledgeable.

They didn’t want to replace the screen because of it being an older version. I had so many things on there and I’m not even sure anything was backed up. :(

This is great for those people that need the added protection and those that don't because you never know. I had to use it even though I never needed it in the past. Damaged the screen by accident and had screen replacement within 5 days. Back to work.

I love the geek squad! They are always helpful and patient even when I ask a bunch of questions. Asking for the warranty is easy and they don't make you feel bad when something happens to any device. I will no longer buy things without getting their warranty.