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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11938 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 11,938 reviews
  • Rated 5 out of 5 stars

    Roku 4k Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought the insurance. Didn't use them yet for service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helped me during College season

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me get a new computer, i accidently spilled coffee on my MSI Stealth and got close to 2,000 back for a new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got Kids Get This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughters computer has been broken and fixed twice and we still have a year left on the warranty. This is a must for kids electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They can do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are certain things I buy the geek squad protection on - and it's usually on the expensive ones. Worth it to me for being a klutz and with small children who can damage anything at the blink of an eye.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to help. If there has ever been an issue in the past, I have had good experiences getting the help I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS 1-yr protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the coverage/service in case we need it! Provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love they offer this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this was added to my computer. I did not need to use it, but there's something would've happened, its nice to know im covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. On top of the manufacturers warrantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an always needed item for any of the laptop purchases that I do since they cover everything including accidental spills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop set up geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with helping me set up my new laptop and walked me through all of the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a laptop diagnosed for problems and in a short visit it was fixed

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    What am I reviewing?

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I think this is for Geek Squad Protection. I'd that is correct, then u highly recommend it. It has proven very beneficial to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely came in handy!! Geek Squad helped me assess the damage of my device and send it out for repair. 0n 10/04/22, a young man, Nathan, provided EXCEPTIONAL customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute ease and professional service. Never worry about your electronics with the geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can count on them to come fix anything I have a problem with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always enjoyed the peace of mind the electronic protection Geek squad brings to me and my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am self employed and work out of my home and mobile offices. This service has been my lifesaver on several occasions while I've been at home AND at times in front of clients. I love the remote access service they provide. I have used this service for the last 4 years and will NOT be caught without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 yr plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was only good for 1 issue so it didn’t matter that i payed for a 3 yrs plan as i was told i was only able to use it once

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection and Peace ofind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our grandsons computer that we bought fir him to use with virtual school. Wanted to make sure that he had a backup in case there was something that went wrong with his machine. Added peace of mind for us, him and the machine too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advanced Protection Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After not getting the protection on my last computer, I decided it would be a must to get the Geek Squad 2 year protection plan, especially if you want to protect my computer investment. The best part is the 2 year warranty covers the screen if it is ever damaged, along with repairs not covered by HP itself.

    I would recommend this to a friend