Customer Ratings & Reviews

I haven’t had to use them yet for my recent purchase, however for pst purchases they have been great!!

Amazing fast and easy I had scratches and like it was really bad for the screen they fixed it up super fast loved it.

we always buy from best buy when comes to electronics because its the best way to keep them in good shape

Needed a warranty just to make sure that my husband will like the product - which he does! Great price and coverage!

This is a must have. Saved my life! Had an accident and they sent it to be fixed with no extra cost. Couldn't be happier.

Geek squad has always taken care of any issues I’ve had with my products purchased through them. Would recommend this service on any major purchase.

When my laptop had some issues, I could just return it get a better one with paying the difference. The first branch I visit did not honor this warranty, so I had to visit another one. It’s worth it but there could be some branches which try not to honor this.

Great service! Quick expertise. Never had any issues.

I always purchase Geek Sqad protection for all my electronic and phone purchases. We have had to utilize it in the past and it has always been an easy process. Definitely recommend purchasing a Geek Squad protection plan.

Worth the addition for extra peace of mind. love it

The agents fixed my computer within no time! Highly recommended geek squad! The are the best in the business!

Totally worth the piece of mind. The more complex these devices get, the more ways they have to fail.

I bought this with my computer and it is great it has an easy set up and will definitely help me if anything happens with my computer

So far the money I have spent has saved me a bunch of money. The only negative is during the pandemic getting service with out waiting a lot of time has been difficult. Also it is very difficult to schedule any time without waiting 1 week or longer. If you need help now it is almost unheard of. So this has been a problem.

Transferring all my data and getting my new laptop fully functioning within just a day was fantastic! They did a thorough job and quick help when we had to make one adjustment. love the Geek Squad!

Took my brand new laptop up here for the first time and got my computer optimized and more storage added onto it. The men there were very helpful and informative on some things I did not know after purchasing a gaming computer. Definitely recommend.

Getting this was a great gift for my father in law. He truly enjoys it and would recommend it to anyone

I love using Geek Squad, I worked at BBY for a while and even after I left, I ALWAYS get the geek squad and accidental coverage.

I purchased 3 year so let's hope it lasts and they don't cut me off like other times.

This protections gives me comfort in knowing that I can make one phone call and take my product in for service. I do not want to worry about not having it when I need it; so, I bought this service to ensure that I can get it back up and running.