Customer Ratings & Reviews

Amazing laptop, i had one prevously and it was not so great. It would crash everytime.

Warranty works great, but disappointed when the cracked laptop screen could not be replaced and we received a store credit, which would have been fine, except to replace the laptop with the same spec was now $400 more for the laptop and more expensive to repurchase the coverage.

The service is good and go well if you buy a laptop.

I ALWAYS get the Geek Squad protection. With my last computer, I actually needed my hard drive replaced so it paid for itself. I just wish the Technical Support protection wasn't so cost prohibitive, or I would get that as well.

Helped me get a great deal for an awesome product. The protection plan was worth it.

I am a small business owner so I always protect my computers with Geek squad. It allows me to not worry for 2 years about accidents or tech problems. Makes budgeting a lot easier and the repairs/replacements are no hassle.

Mojoico was great! He explained in detail how we could fix our computer without it costing an arm and a leg

Haven't had to use but great to know that we are covered if anything does happen. Bought this for my son's laptop and I have the peace of mind knowing it's protected. Have always had good experiences with Geek Squad in the past.

Did. Of get a chance to use Greek squad yet for the camera, but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

I trust that if I have any problems In The future that that they will help me solve my computer problems.

Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product

It is a good investment. Specially if you live in a fast pace, where accidents can happen at any moment. I would buy it again.

This protection is good stuff for a gray price definitely worth it.

Nice guys working here. Every time I stop by Geek Squad desk, team are helpful and cooperative

Always pleased with the Geek Squad. They never let me "go" down!!!

I love geek squad whenever my laptop has a problem they fix it in no time!

Amazing , if anything happened to my lap top I can bring it in best buy and the gear squad takes care of the issue

A must for laptop, never know what could happen to a laptop hardware system or software.

Very good choice for a teenager. Has came in really handy although it takes about 3 weeks to get back

I usually don't buy extended warranty coverage but I bought this computer for in person table top RPG's. Given the odds of a soda being spilled during the course of the game, I expect to cash in on this 2-3 times