Customer Ratings & Reviews

Love it! Works great, fast love the touch screen feature

Thankfully, I haven't had any issues with my laptop but the questions I have had have been answered quickly and accurately.

Let’s hope this goes well I just bought the protection just in cabe something happens to my precious computer so they can fix it.

The coverage is great - hopefully will never need it, but it's comforting to know it's there considering the price of laptops!

I do recommend having Geek Squad. I purchase it on my laptop. I have use before and i am very satisfied with them.

Feel very reassured to have coverage on my laptop. It’s always in my backpack and now I don’t have to worry about it

Geek Squad will get you the answer to your question about you products .They will guide you to the right place needed to get your products fixed

They are So helpful. Always get what I need from the team.

They are the reason i buy all my electronics from Best Buy.

Then I went from 1 year Geek Protection to 2 years thzts how Good n worth it they're always there to help n fix what I did wrong

great service to have they are very knowledge and great customer service

This was a well invested purchase. My son cracked the screen on his laptop twice in 2 months. I enjoyed the hassle free service of getting it fixed

always purchase geek squad warranties above manufacturers warranty for larger priced electronics. geek squad is great to work with.

Get it! When you need it you will be glad you have it. It protects multiple products at once and if needed well worth it.

Get it! When you need it you will be glad you have it. It protects multiple products at once and if needed well worth it.

Get it! When you need it you will be glad you have it. It protects multiple products at once and if needed well worth it.

Well accidents happen and when they do; we will be covered. We have not used this service but i'm hoping they do an amazing job if we have to.

I’m happy to know I have a 2yr protection with geek squad . Knowing that if anything happens someone got my back thank you

New computer had corrupted software. GS backed it up and reinstalled the software. He also took time to show me some things they were bothering me about functionality on the computer.

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.