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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11810 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 11,810 reviews
  • Rated 5 out of 5 stars

    Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Accidental Geek Squad Protection for my electronic devices. They even cover power surges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used to the in-store and online remove services with excellent customer service. Very easy to use, friendly and knowledgeable staff, and quick resolution to issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage is good to have if you are clumsy or reckless with your electronics. Keeps you with peace of mind in case of a mistake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having peace of mind knowing if something goes wrong with my computer, I have the Geek Squad to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping not to need this, but better to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a necessary purchase with the Chromebook we bought for the remote learning experience of our daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were able to diagnose my problem with laptop and got it repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very knowledgable. They answer questions in person or on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that any problems I have I'm protected on my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!I would highly recommend the geek squad service plan! They replaced my daughters computer when it had a small issue and we were never without the computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the extent Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extent #Warranty it makes me feel like I don’t have to worry too much about the device if it malfunctions or gets damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rosie’s 3 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted to have my wife’s Christmas present cause she uses it for work everyday so we wanted to Keep it safe and protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always well worth the few dollars for extra value and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less money for longer warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest value is the 3 yr plan. I bought phones in texas and best buy has good coverage with a 1 time replacement if they can't fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents were very helpful in assisting me in setting up my new laptop. appreciated the quick service and patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it for a piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection is always a good thing to have. We purchase it quite often and have had to use it on occasion. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been happy with my Geek Squad experiences! I recommend getting this coverage on all big ticket items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service . I Stood in line less than 3 minutes .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth to get the warranty on your products. Comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the extra protection in case something would happen to my new laptop. You never know what might happen. Glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provides me with peace of mind. Knowing my product is protected enables me to spend more time enjoying the item purchased.

    I would recommend this to a friend