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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11812 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 11,812 reviews
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a warranty! I am glad that the agent talked me into getting it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in and took care of our safe home connections. They have our home running smoothly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable service, best in the industry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We keep purchasing Geek squad coverage because they stand by their products and, if a repair isn't done right, they will do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, this is a no brainer guys and gals. Don’t take a chance and not protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plan is great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plan is wonderful to have in case something happens with my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient when your product stops working. Or needs anything done to it. Best Buy us so quick to fix your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically get the Geek Squad protection on certain items. It’s better to have it and not need it, than need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best tech’s ever and I would recommend that anyone who needs appliances and technology to choose Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good but 1 year !?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one year is not a long time for the price I paid I think they should add more time.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Nice to be covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always nice to be covered for any kind of accident or damage, this is just great to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this a few times for accidental damage and support was great. Fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thoughtful and pleasant gentlemen who hung the TV Mount and set up the new Samsung 65"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is literally one of the best things in purchasing any electronics. any issues and im guaranteed to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is literally one of the best things in purchasing any electronics. any issues and im guaranteed to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help when needed and was efficient and quick. I will definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get provided great service when I visit my Coral Springs best Buy for any service need it. I love this store and the wmployees too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy w/ every major purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan. No hastles. I buy these with every major purchase I make at Best Buy. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but bought it for another computer as well and GeekSquad is so helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents came out to look at my computer and they fixed the small issue i was having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's warranty is the best by far. I always recommend that you add the warranty to all the products you buy at Best Buy.

    I would recommend this to a friend