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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11814 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 11,814 reviews
  • Rated 5 out of 5 stars

    Geek squid helped with my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when i needed it very friendly and knowledgeable staff would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection for my PC. I haven't had to use them but I always get the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    returned new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They checked determined right away that it was the computer not the user - hard drive crashed and immediately ordered a brand new replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great feature especially for kids who have a tendency to drop their electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection and security.. much needed and from all in 2 place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection and security.. much needed and from all in 2 place

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Geek Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope i dont have to use it. i have bought geek squad plans in the past. sometimes the staff at BB are good to deal with and sometimes not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the new tech and expensive stuff, I always add the protection. Really worth it when the worst happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feel safe all time ... not much worries on how works and how I handle it .... great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got this my laptop. I wonder if it will work for every device you buy at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good protection for your laptop want to have some peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable. Was able to answer my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for large purchases. Help to keep your investment in electronics safe. A must have serive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alwaysinsafehands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making sure the products i buy are safe is key to my happiness. I love this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i pretty much always get this on fairly expensive items...especially on items for mi kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Definitely worth it when it comes to buying a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sincerely happy I purchased this item, it will come in handy and the Geek Squad at Bestbuys is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the one year Geek Squad protection plan. I have used it and it is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great service to cover your computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales representative really helped out regarding the service they offered.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Harland. Thanks for your kind words! We're glad we could help out and make the situation a little easier. If you have any questions or need anything, please let us know!

  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I have not used this but when I do or if I do I know it will get fixed because they got my back

    I would recommend this to a friend