Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11814 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 11,814 reviews
  • Rated 5 out of 5 stars

    Geek squad is polite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gives polite and friendly customer service. Happy with our purchase. Will buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for all of your purchases, I think they have a new program now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for better one stop service on Computers, IPads, Phones. Always available to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable staff who is always looking to help with tech needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the Geek Squad protection to my granddaughter's Acer laptop. No worries if something happens..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased extra one year protection plan for our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can't go wrong with the extra protection fro Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek SQUAD protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Protection is well worth it! I needed to use the Greek SQUAD twice and they were great!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always had great experiences with there warranty. Wouldnt buy anything valuable without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good value since one never knows what lurks behind those half full cups of coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plus every time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been there when U needed them .... Worth it and hope to never need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this, thank goodness. I do know that if I eventually need the geek squad protection, they will take care of the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad sold me a treasure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service.awesome product.would recommend to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase when available

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan on any purchase. Accidents happens and Geek Squad back you up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is great. Everything's covered, including my dog using it for a chew toy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have for my new laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta get it for my laptop knowing how things previously went with my 4 year old laptop.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ask for original, not generic, if replacement need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty was as much as the computer. I did have to end up using the warranty though after the first year due to the computer completely breaking down with no fault done on my part. The computer was in perfect shape and handled extremely delicately and contained hardly any information on it except for the submission of my school assignments. After it cease to work within that year after purchase, I had to get the motherboard replaced and on the receipt it states that they replaced it with a generic piece. So, when you request a service on your warranty, explain to the service people that you would like your parts brand new and not discounted when replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance is worth every penny. I have had items replaced without any trouble and fully recommend having this for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t buy without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had geek squad coverage for many years. Never regretted purchasing & renewing coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad expertly installed my big screen TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service always and expertise of staff makes this a must technology support purchase!

    I would recommend this to a friend