Customer Ratings & Reviews

This is a good deAl just in case something happen to your devices and for your device protection

So happy we got this service, it has already come in handy several times. Thank you Geek Squad!!

Have this service with all my Best Buy Electronics.

Great product worked as described, would definitely recommend.

Good stuff, if I need help with my laptop, I know they can help.

Geek Squad is the best warranties out there its always worth BUYING

I purchased this protection plan because I know is good to have it

Answered all my questions, helped me a lot, great customer service.

Good work don by all. I'm glad I purchased my items from Best Buy.

I'm happy that my purchas comes with additional insurance!

I happen to really like the work geek squad does for me.. always helps me

I have actually never had to use this but I ma glad that I have it.

The keyboard on my son's laptop quit working. it was under a two-year service coverage. We took it in. They had to send it off. At first we were told it needed a new part and it was in stock. Then we were told they were waiting on a part and it would be a week. Then we were told if it was not repaired within 30 days of when it arrived we would get a replacement. Then I got a text message today saying we were approved for a replace and to schedule a consult with a link to the site. It was not clear where to go to schedule a consult, so I went to chat. Told the rep what I needed. We got disconnected. Tried again. The rep had my email address and asked for the repair order number. I could not believe that information would not show up on my account. Asked to have someone call. He gave me a number to call. I called. I was told that there was accidental damage to the laptop and it could not be repaired. He could not give me any additional information. I had to talk to the store. He gave me a number and when I called it, I ended back at the same place I had just talked to. This guy was actually trying to help me in my frustration. But the bottom line was, I had to go to the store and he would have to schedule a time. My son decided to go there after work since we live 30 mins away from the store and he works 5 minutes away. They could not tell him anything because their system was down. I sure hope that Geek Squad did not damage the laptop beyond repair while they were supposed to be repairing it.

This warranty gives me peace of mind in Case anything unexpected happens.

I rely on the Geek Squad’s protection for my computer needs. Making an appointment is easy.

This is always a good idea for any electronics to get this coverage.

Decent laptop overall. The headphone jack is only output and there's no thunderbolt connection but as long as it's plugged in to wall power it runs my most intense games smoother than my slightly older desktop PC.

Peace of mind for me and not horribly expensive either

It is always good to have protection. One less thing to worry about!

Its a good thing to have & not have to worry about how much it will cost.