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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3831 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,831 reviews
  • Rated 5 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessity this day in age. You need protection for yourself and your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for IMac! Other options (years) available.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extra coverage because I knew I would need some assistance with my first pc. Sure enough, within 2 weeks I had my new pc at the store due to over heating. The guy tells me the coverage I purchased equals them shipping off my pc to their “tech center” which would take about 3-5 weeks (which is wrong) after being persistent & showing my receipt he said never mind, they could look at it in 3-5 days but if they find anything wrong with it, they won’t replace the parts, which is the exact opposite of what the geek squad rep told me over the phone, who said that for example if my fan was causing my over heating issue they would install a new/better ones. Clearly not the case. I asked this guy multiple very standard questions & he said “I can’t answer that without looking at it first”. Went into Best Buy eager to learn about how to repair my pc & basic pc knowledge, ending up leaving Best Buy & just returning the PC because I’m not dealing with this headache. 0 help from the “experts”

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Investment protection "must-have"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small price to pay for piece of mind that if issues arise, Best Buy has your back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They answer any question quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any question you may have they have the answer always

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad protection almost every time I buy something over $1000.00 I've had 2 laptops replaced, and several free repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a bunch of nerds that are nothing 2b² of. Thanks for all the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you kids then get this..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helps protect from the unforeseen things that can happen. Must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t Had to use the geek unit on my stuff yet .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t Had to use the geek unit on my stuff yet .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome team! They have maintained my equipment with the utmost professionalism!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Held to their word

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Held to their word and offered me a full return of item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD TO HAVE IF NEEDED FOR THOSE ACCIDENTS JUST IN CASE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have help. Geek squad is awesome service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better to be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 2year protection plan and im thinking that the service came with the the protection plan, it is great back up plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greattttttttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having protection on my products just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having protection on my products just in case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks are nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to buy peace of mind. Things brake and kife happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy a system without this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough good things about this service. You will not regret buying it

    I would recommend this to a friend