Customer Ratings & Reviews

[Employee of bestbuy] Great product would recommend to a friend. My son has not had any complaints. He loves it.

Nadie nunc sabe que puede ocurrir.... ¿Cierto?....

Love geek squad, they kept me informed and fixed our gear quickly.

WhatEVER you do, DO NOT buy a computer without this protection. If you cant afford this AND Total Tech support, regretfully, you can't afford a computer. Factor this in your computer budget when buying a computer. Unless you are a Tech guru, DO NOT neglect to get the total tech support AND the extended warranty they offer here. You will likely end up with a larger bill trying to get your computer tuned-up/fixed without it.

Geek Squad has helped me with everything. I'm not tech savvy but they have helped explain things for me in the simplest way possible. The Geek Squad protection plan is an absolute MUST HAVE when you buy anything from here. They know what they're doing!

For it's price, this is definitely worth it. I personally keep things in good condition and I take care of all of my electronics, but it doesn't hurt to stay safe incase something were to go wrong!

I hope I don’t need it but for the price and value I couldn’t pass it up.

I know nothing about computers and i brought my sons a game computer system. So getting this 2yr agreement is amazing for the price.

its an excellent service and provides reassurance if something was to go wrong which is not typical

I haven’t had to use it yet but I know it will take care of me if needed.

Always purchase the extra protection for expensive purchases. They take care of you.

They are super friendly and resolved my issue extremely fast. That's exactly why I bought the service and I cannot complain one bit.

Best Buy is the best store to buy electronics I recommend 100%

Definitely worth having along the way because you never know what might happen!

The Geek Squad has always been my saving grace. They are knowledgeable.

Always a great help when I have tech problems! Easy service and always fast.

when it comes to protecting my high dollar Best Buy purchases , i "always" get the extended warranties/protection plans from Geek Squad ; have used them several times in my lifetime and it has saved me a lot of my hard earned cash and reduced the frustration when things did not work ; so always go with the highest plan you can afford ; a great value to price addition to all you high dollar purchases .

Customer service is at superb care and understanding

We always buy the 3-year protection when we get a expensive Electronics product. Worth the money because you never know when something could go wrong. For instance I bought a Samsung active 2 watch for my wife for Christmas in a few months afterwards it glitched on her. They replaced the watch with a brand new one with no questions asked.

Everthing works fine now.. had a few problems with it just turning off. Also, my version of this pc came damaged. As you can see in the pictures!