Customer Ratings & Reviews

It was highly recommended by my daughter. I thought I would give it a try.

So far so good can not complain about the company.

Excellent, i havent had to use geek squad yet, if his PC messes up again i will call them

I haven’t had to use. Hopefully I won’t have to! But plans have paid out in past. Worth having. Security!

i got this service. i never had the experience to use it because I didn't know what the service fully covered. I called some people who work there and he or she told me that I have to bring the product inside the store or pay full price for service.

Very good computer protection. I only purchased for 1 year. I think it’s enough for what I need it for.

Best Buy always stands behind what they sell. Make sure you buy the protection. Everything you buy is covered.

I am always happy with the work of Geek Squad, whenever I bring my computer in for fixing up. They set up my new computer for me, and it works wonderfully. I rely on them.

So far we haven't needed to use our plan yet but we've found it's always better to get the protection on large purchases. Geek squad has never let us down before so we always add the protection plans onto our more expensive items.

They checked out the Open Box PC for free already. But this is needed incase anything happens!

Always their to answer questions, whenever I was in a bind I could always count on the geek squad to bail me out of a crazy situation

This is something that I'm not that sure about but I'm sure I'll enjoy just as much one more time I feel the prices are the best I've seen around

Have not had to use it yet . . . thank goodness. My computer is only two weeks old.

I am so glad that I bought this protection plan it helped me when I broke my first computer and when it couldn't be fixed they refunded my money and helped me pick out a new computer that was suited for me.

Nice to know I have a backup plan for the computer. I have had to use a protection plan in the past and have never been disappointed in the coveragr provided. Worth every penny for high dollar items.

Geek squad is very professional and has been able to fix my computers many times. I would never purchase any computer without the protection.

geek squad, is overrated, stand in line, forever. if they take the unit in for repair takes a week or more to get it back.

Great backup when needed for anything technical and help get you going again

excellent customer service and answered questions and suggestions.

This service is a MUST have for any large purchases especially TV's and other electronics. My Sony TV had motherboard problems 3 times and the parts were replace at my house without me going anywhere.