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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3726 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 3,726 reviews
  • Rated 5 out of 5 stars

    Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help got gaming pc help me out to look for other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Computer 4060 ti IBUYPOWER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IbuyPower Gaming pc 4060 ti is a beast. Great PC but the price is pretty decent. The computer runs games insanely well compared to my old computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i was having problems with my pc geek squad treated me well and helped me out, turn out i just needed to clean my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the Geek Squad warranty covers everything. Accidents do happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My overall review on this 3 year protection plan is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeek squad is the squad to be with! They help and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it but love the idea of the plan they offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC. Haven't found a single thing wrong with it so far, runs all my games on the highest quality possible. Fast, reliable, and looks good 5/5 would buy again!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad you've had an awesome experience so far. If you have any questions or need any help, please let us know!

  • Rated 1 out of 5 stars

    Do they test anything?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box pc, which is supposed to be tested by geek squad. Pc couldn’t even run the simplest applications without crashing. Took it in and Got the pc “fixed” by them. Took a long time said a 4 year old gpu with a msrp of 499 then cost 857. Canceled my protection after said repair. And got the computer back and doesn’t work won’t refund my protection plan. Terrible experience overall, and out over 100 bucks and still have no pc.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Helped with questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good for avout 1 year. Then need new parts. Pretty good until then

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went o use this product and they said I never purchased it although I was told I did and now I’m paying 300 to have my computer. Fix the assist store manager was not help! I was given a 1888 Best Buy number no one answers. I actual cried from the lack of service. I’m a struggling nurse and this was an unexpected expense. I wish I understood what was going on in the purchase better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refund me please thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HATE HATE HATE. The graphics driver Bluescreened if it is updated to recent drivers. Want a refund.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get Geek Squad protection!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3-year accidental Geek Squad Protection plan is one of those add-ons that can genuinely give you peace of mind, especially if you’re buying something you rely on daily—like a laptop, tablet, or phone. Unlike a standard manufacturer warranty, this plan actually covers the real-life messes that tend to happen: drops, spills, cracked screens, and those unexpected “I swear it just stopped working” moments. If you’re someone who uses your device on the go, has pets or kids around, or just wants insurance against accidents, the coverage feels surprisingly practical. One of the biggest perks is how easy the process is when something goes wrong. Geek Squad handles repairs directly, and depending on the damage and the product, they can often repair it in-store or offer a quick replacement. There’s no complicated paperwork, long waiting periods, or dealing with multiple manufacturers. You just walk in, show your coverage, and they take over from there. For a lot of people, that convenience alone makes the plan worth considering. Another strong point is that the protection covers both mechanical failures and accidental damage. Manufacturers typically only cover defects—not spills or drops—so having both included really rounds out the protection. If you’re making a bigger purchase, like a laptop or a high-end tablet, this kind of long-term coverage can save you a lot of frustration (and money) down the line. The downside is that, like any protection plan, the value depends on how you use your device. If it mostly sits on a desk or you’re extremely careful, you may never need to use it. But for anyone who travels, commutes, or just wants the peace of mind of knowing a single accident won’t turn into a huge expense, the 3-year accidental Geek Squad Protection is a solid safety net. Overall, it’s a sensible add-on that takes the stress out of owning expensive tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super PC!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this PC for trading, gaming and video editing and it works amazingly well. Graphics are A1! Glad i made this PC my choice. Free month of game pass was a Plus because I got to experience/test how some good games perform like Expedition 33 and it looks better than my PS5 graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CyberPowerPC Review – A Beast of a Machine

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My CyberPower gaming PC has been awesome since day one. It runs every game I throw at it on ultra settings with no lag or overheating. Super fast, super smooth. The build quality is clean and solid, and the RGB lighting adds a nice touch. It’s also easy to upgrade down the line, which I really appreciate. Overall, it’s a powerful, reliable rig that’s perfect for gaming and more. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cyberpower Gaming PC.2025

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a satisfied customer.After 1 week of use it is a very nice machine. and the 4.7 stars reviews is a reason for my purchase.you may need a memory or a GPU upgrade but its up to you. the case is a 10 in my opinion.very nice looking and a high quality build.ready for a upgrade in the future.I play FPS Games and it works great.this is my first Gaming PC! Love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CYBERPOWER FOR THE WIN !!! *****

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a gaming laptop directly from their site you had the ability to chose your build and some extra power to it to your liking of course. I chose to trust them and go with a pre built lap and got that back in 2017 let me tell you as of today I am not disappointed. Still running smooth I was able to run all types of games including Fortnite flawlessly. My son ended up with that laptop since he was just starting to get familiar with using one and I decided to get me a prebuilt desktop from BestBuy and boy did it take my breath away ! Everything about it is amazing down to the keyboard and mouse it came with. RGB ring lights for all 6 fans ! Yes 6 Fans ! it runs strong I car run on ultra settings with ease 8-) Thank you CyberPower !! you have earned a place in my gaming heart ! <3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it! You won’t regret it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be my first PC in almost 2 decades. Out of the box it was great. It took a little while to figure out how to remove the foam on the inside because the instructions were different. But once I got that off, booted it up, it’s been absolutely flawless. It’s been a great work horse for work and I’ve had no issues gaming. For the money, you can’t beat it. I’d highly recommend purchasing one. Not to mention, It looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this choice. Upgradability should I ever need better graphics or faster Processor. Did not have the means of building my own PC atm, but this CyberPowerPC has exactly what i would have put in it within my budget. If anyone is curious, as I was... Fn key + number row changes keyboard ARGB lighting styles(1-0) and colors(multitap num). Also the MSI MB just needed msi software (msicenter>mystic light) to change ARGB fans. Super Easy. Took a bit of digging to find so I thought I'd write it in here. Excellent machine. There is a consistent fan sound but its not loud unless its under-load. Overall I'm happy with the purchase and would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This senior gets his first gaming tower

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easiest setup! I'm a senior and this is my first gaming tower. I left my gaming console. This was priced perfectly for me. I can play games, watch movies, listened to music. It's so quiet and looks really smart. And the good thing about it is that this system can be upgraded since it's not proprietary. And it's faster than any of the laptops I've had.

    I would recommend this to a friend
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