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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3831 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 3,831 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great service to have just in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trini

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this must have it worth it I would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and I have no complaints. 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the reassurance of a good warranty. nice to know i'm covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service can’t go wrong with making sure your products are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong, have had to use this before great protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thankful they provide this protection insurance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed it yet. Happy to have coverage in case I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So like. Always use Geek Squad protection. Recommend !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart to always get Warranty , You will never know when Something Might Happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection plan ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is the best by Geek Squad! Highly recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent in my computer for what I believed to have been a simple fix. After about a week, I was told that it was unable to be repaired (I sent a tower in to fix an issue with a USB port). I was told that I'd be given full credit at the value of my purchase. I declined originally and asked that my device be simply returned, as it should still be functioning. I was simply told no and that my only option was to take the credit, which does not sit right with me. I did not want to be forced into buying another PC, which cost me more money than my original purchase and I ended up with worse specs. The service center representatives are also horrible at callbacks; in example, a "two-hour callback time frame" lasted roughly 8 hours.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hampton laptop protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hampton laptop protection plan, always great to have a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has best warranty. So glad it could be added to this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought with tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use but would recommend to anyone who buys electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan whenever I buy something from Best Buy. Amazing customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad that I got

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For sure worth getting. I highly recommend without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but it’s always great knowing my investments are always protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we make sure my son has assistance if needed when he has a problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind and believe the honest employees that recommended the 1 year warranty on my computer.

    I would recommend this to a friend