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Customer reviews

Rating 4.2 out of 5 stars with 253 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-7 of 7 reviews
  • Rated 3 out of 5 stars

    Geek Squad are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad always help me with my technological needs, and the ease of service and friendliness always have me coming back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a need for it yet, but im sure itll come in handy at some point.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't have to use it, but if I do then I'll change my rating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will know more if i have to use the warranty. My product is still working as intended.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Premature rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use it yet. Will update when i get the chance

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    2 year Warranty for rog ally x

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt want to buy it but was needed in case my device gets damaged within 2 years, was hoping there was a warranty extension option, didnt want to spend the amount i did at the moment but its ok.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wanted to love this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watched YouTube videos for tips and tricks. I installed GOG with few issues, and controller based games were fine. I spent hours fighting with Xbox Game Pass because of the UI. I finally gave up. On the second day, an update was applied, and a Bitlocker screen showed up upon restart. After too much time, I discovered that the volume button would bring up the virtual keyboard. My biggest complaint is the UI. I couldn't just use the controller because the mouse pointer (and functionality) would disappear. I'm returning it after less than a day of actual use.

    No, I would not recommend this to a friend