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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 221 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

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    Rating 5.0 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 221 reviews
  • Rated 5 out of 5 stars

    Ps5 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product had a lot of fun playing this and it looks amazing quailty even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer support is very kind and informative. They made it super easy to understand and recommended other extra services even if not part of Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everytime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still some of the best ways to make sure a product wont let you down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THE GEEKs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their there when you ned them THE MOST!!! Alot of ppl prob dont ever really call on them BUT my family does!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have on every product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the way to go with any device. I never buy anything without the protection plan! Has came in sooo useful throughout the year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use them yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had the need to use them to fix any of my items but the amount of questions they've been able to answer for me is amazing, they seem extremely knowledgeable and very helpful in any tech questions. Sure they may be pricey but it's the effort I appreciate the most

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good very nice very great. Love feeling secured

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why fix what can be replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I said for the 2 year Accidental Geek Squad Protection, it's worth it for printers, iPads and anything you break or easily break that you simply need to have in your life replaced quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this as they were able to help me set up my device and the warranty is nice

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is worth it when something happens you can’t fix yourself and manufacturers warranty don’t cover .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this in the past. They replaced two of my computers for a slight charge. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry just incase your item may stop working in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure you get geek squad. Top tier quality in customer service and coming through and delivering

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewers receive specified promotional value for published reviews, including entry into drawings. Please allow up to 20 days to receive promotional certificate. My Best Buy members submitting reviews are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Had an issue with my rog ally and they got it back to me a week before christmasy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't have to use it, but if I do then I'll change my rating.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must if you have kids or are prone to accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest and dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here’s why geek squad is this shizz.. one of my older smart tvs was struggling to connect to wifi.. I called and asked how much to fix. The guy tells me to buy a Roku stick.. duh why didn’t I think of this?? Long story short..they’re honest and dependable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for my Lenovo go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the three-year accidental geek squad plan for my Lenovo go. I always buy one of these plans, especially for electronics, given that they can be easily dropped and damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So cool, they come out to your house and fix it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yea, its excellent, i haven't experienced this myself, but my friends told me that they come out to your house and fix it for you instead of you driving out. I paid a pretty hefty amount for geek squad but most of the reviews are excellent so im trusting it

    I would recommend this to a friend