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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3685 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 3,685 reviews
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product in the market you will not regret trust me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always used the protection, as items always break.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really are helpful when it comes to needing things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t tried it yet. I’ll edit my review when I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good...the.best.recomend .the best................

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Not my favorite Geek Squad plan..

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Not the greatest service, wish the repair process was a little faster.. can take weeks and then they may opt to replace

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to relax and spend a wonderful time playing with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protección is the word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people in the store confirm the problem and help me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect solution for our broken vacuum. Instant credit toward the purchase of a new one. Great job Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this service verry verry good take care customers faste

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the protection if it ever malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very knowledgeable and helpful!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous iroomba was replaced when it stopped working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have a extend warranty akways good to gave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    get warranty , easy replacement customer service ,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always great to go through no back in forth. They change it out no problem. Bring in go customer service in and out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing my purchases are protected. Often well worth the investment. Customer service could be improved but sufficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing my purchases are protected. Often well worth the investment. Customer service could be improved but sufficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can rely on geek squad for anything!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Changing policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually purchase extended warranties for expensive electronics but geek squad is changing its policy and it’s not as easy to exchange. Also during covid I wasn’t able to return because my expiration date was 7 days out and they didn’t give a grace period .but that could be at store mgr discretion.

    No, I would not recommend this to a friend