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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3685 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 3,685 reviews
  • Rated 4 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't needed this yet but glad i have it as vacuums breakdown often

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need it, it comes with handy. Also, all the hassle would be taken care of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what is described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what is described and instructions are easy to follow!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed protection with major appliance purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    to early to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too early to say if the warranty worth it, so far the prodcut is working very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got extra warranty for the robot vacuum. Haven't had to use it yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully don’t need it but good to know it’s there!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bestbuy protection plan on Dyson is not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy a new Dyson vacuum in December of 2022 for 500$ plus taxes and 150$ protection plan. This week the vacuum got dropped and stopped working. Bestbuy rep told us that they don’t repair vacuums or they don’t exchange them but they can credit us 500$. Same vacuum today costs 550$ plus taxes again, plus 150$ protection plan again. Definitely disappointing protection where they can even repair, test, troubleshoot or exchange it. Not recommended overall.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the protection plan yet but glad I have it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good thing to have when need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchased the Geek Squad Protection Program with every product I purchased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Good quality product. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has great customer service and is always willing to help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Came to my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, true to their word if product needs repair

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best vacuums out there. but just in case.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's always good to have some can of protection on any product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service would definitely recommend getting Geek Squad Service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works well, I would buy this product again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Idk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any assistance, don't know why I'm being asked for a review

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Go geeks squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had doubts but yet again geek squad support went above and beyond. Thk you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helped replace my Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps with any problems I might have, great thing to own

    I would recommend this to a friend