Customer Ratings & Reviews

I got a great customer service the agent that helped me was nice and very helpful

Easy and compact. Has multiple attachments and make my wife happy.

Excellent service, very professional and always willing to find the best solution for the client

I always protect my purchases in the event something happens to it.

My steam mop stopped heating, luckily I had my Geek Squad service in place and got it replaced for $0

Geek squad service is worry free,anything happen to your product they exchange without asking anything

Great for small spaces but wouldn’t recommend for a larger space. It tends to get very hot after a few minutes of use but that’s fine because by then I’ve vacuum most of my home. Mine recently stopped working but geek squad protection made it easy to replace.

They were very friendly. This program is never clear and or easy to use. It sounds like a great idea and prep for ur home but seems like there are always changes to the program once they arrive

I recommend everyone to get the protection plan and stop depending on the one year manufacturer plan.

It works wonderfully I love it no complaints at all

This warranty was return guaranteed and glad that I added.

It keeps the carpet clean, it does have to be cleaned right away, if not, it will leave a lingering smell

Easy to deal with. With the coverage you are given, it's hard to not buy it.

I won’t drop my computer or sink it in the water but I am beginning to think that feeling comfortable knowing that if my computer says goodbye, I’ll be able to say hello to another work horse.

They helped me with what I wanted to pick out and suggested the best product for me personally

A worthwhile investment, I’ve used this when the charging battery goes bad and the exchange process was seamless!

I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

When I was asked about the Geek Squad Service I said yes and when he scanned it the price went down by almost 15 dollars and I was extremely happy.

Great service, I always buy protection plans for my Best Buy products because they make sure to take care of the customer

It’s amazing how you can see what it is vaccum. The green light shows u if it is completely clean