Customer Ratings & Reviews

[Employee of bestbuy] Solid protection plan. Haven't had to use this one, but they have saved me in the past!

I always purchase it and have used it for at least three returns/exchanges. There's nothing like the feeling you get when your favorite fill-in-the-blank breaks and then gets replaced or refunded for a fraction of the price of the protection.

was worth money.we started having problems with and took it to geek squad.within 20 minutes a was out of the store with a new machine.awesome service.

What stood out most was the exceptional customer service. They were attentive to my concerns and answered all my questions patiently. It’s refreshing to receive such personalized attention. Overall, my experience with Geek Squad exceeded my expectations. They truly go above and beyond!

They help me with the return process and were very helpful.

It is an intelligent commode if you want to save time and effort in housework, easy maintenance and very useful for people who have pets since it has a very powerful machine that allows you to keep the entire home clean. Super easy to use, light you can use it in every corner of your house or car it does not require a lot of space in your home and it is an essential tool to keep your home clean in less time and so you have time to use it in other activities, it has separate tools that you can very easily attach to your device and be able to use it to clean any area of ​​the home

Best Buy warranties are so easy when something breaks. I don’t buy it for everything, but it’s nice to have for expensive or easy to break items

I usually purchase Geek Squad coverage for myself and loved ones. Why? Because I, the purchaser of both the product and coverage, get peace of mind for very little outlay. I had to use my coverage a few times and each of those times I received a new vacuum, cell phones, keyboard and all-in-one remote control because each of those items had failed. Of course I immediately bought a warranty on the new items and once again I had (and gave) peace of mind.

Had a dryer drum go bad couple years after purchase. More cost effective for them to replace the dryer but the style was discontinued. The gave me the full value of the dryer as a gift certificate, even though I paid less because of a holiday deal.

I jad an issue with my vacuum and took it back. Showed what was wrong and they gave me a new one. No ussues at all. Best warranty ever!

I had a great experience with Geek Squad! The technician was professional, knowledgeable, and resolved my issue quickly. Scheduling was easy, and they kept me updated throughout the process. Highly recommend for reliable tech support!

Bought this warranty again cause last time I use it was No Questions Asked. Just loved it, I was not a big fan on warranties for Best Buy on the past. But with this great experience this particular time they have won me over again.

Excellent product great service and light!!! great price

We own 3 of these iRobot Roomba vaccuums. We have 2 different models (this model has been 2 gifts). We love the self-emptying feature and that it can map out different rooms. We have it in our Home Assistant so with a verbal command it can go to that room and vacuum. It can also be scheduled as well. With Geek Squad protection it is an amazing quick exchange if something does go wrong.

They do a really good hob great customer service..

Bust Buy is the only way place I always get the extra geek squad protection. You don’t have to try and find a 3 year old receipt or call a 3rd party for warrenty. All info on their computer they either fix it right away or send to geek squad central. Usually just give you a credit for item plus geek squad plan. It’s a great way to do business you don’t have to fight with outside company just take it in and done !!

The only reason I'm asking is to make a list for my family and then I'll have to make sure that they have the

They help me with my return at the store, I didn't like the product, and it was fast and efficient.

I love geek squad! I’ve always made sure to purchase the extra coverage for my purchases. They have always been extremely accommodating and mindful of my needs. They gone over and above to help me resolve any issues. In all the years and many electronics purchased (earphones to appliances and everything in between) they’ve never let me down. I always tell my friends and family to use them.

Love this item very easy to use and never ask for nothing