Customer Ratings & Reviews

I have never enjoyed buying any insurance but have always had the Geek Squad coverage and because of my lack of technology knowledge feel more comfortable with the Geek Squad. Had a bad experience at my last visit but will overlook that experience. They are not quick at getting anything done that may take only hours but they require at least a day. That is the system I guess.... leave it and wait for their text before you try to pick it up.

The egent did good work they installed my tv fast and did a good work

Very useful and helpful in case something were to go wrong.

I haven’t had a problem but they are definitely on tops of any issues you may have

We owned the provious generation without the laser. Ours broke, and we got this one. It is night and day difference. Laser highlights all the dirt, dust, and dog hair so you dont miss a thing. The sucktion power has definitely increased as well. Highly recommend!

I have always used the geek squad protection on all my purchases no Hassell ever if you need a full replacement they will pay you out the time of the warrenty you didnt use and you get a new warranty on the replacement.

What a convenient service. Any problems with a product you can exchange for another one. Its reassuring for a expensive product

Very easy to use if something goes wrong with a purchase

Geek Squad consistently delivers exceptional service with their expertise, reliability, and professionalism. Their commitment to solving technical issues efficiently and effectively makes them invaluable in today’s tech-driven world.

This is absolutely amazing. Lots of power and suction.

I purchased 5-Year Accidental Geek Squad Protection with my new Shark Vacuum, excellent thing to purchase in my opinion; when you have children in your home @ anytime, or even child-adults..lol I know sounds very weird.. right? But hey, we all have a little bit of a child in us at times. Everyone has gotta admit to it. & when accidents in life do occur; that's when this coverage will/ would be their definitely to back you up & protect your purchases that you made.

Love this vacuum cleaner! At first my husband and I were skeptical using it the first few days, mostly because we were used to the heaviness of a traditional vacuum. However, being able to actually see what debris was picked up right after we used our pretty new Shark was all the reason to keep it.

I know most people think insurance is a scam and money down the drain. But if you answer yes to any of the following, buy and save yourself the frustration and regret! 1) Do you have kids or will they be using/near the product? 2) do you have a spouse that using products like they're in an infomercial everyday? 3) Do you want to keep all your hair? In short, its a no hassle product replacement option.

No hassle, got my money since they did not have the exact product I bought two years ago!

Used it in the past and it’s amazing! They will replace if you can’t fix! Worth the money! Plus you get the next step up!

Good product, this is the fifth Roomba I have bought. Two for myself and 3 as gits. Everyone happy with this product.

I have used geek squad in the past and they have been able to help me.

You're absolutely a moron if you buy any electronics without this plan. Peace of mind is worth the extra cash on your items.

You never know if something will give out after. Manufactured 1-year warranty. Companies don’t make things to last like they used to.

Great product works well on carpet and floors, battery life could be improved.