Customer Ratings & Reviews

Always buy best buy warranty on my products. Never know when something will break.

I had problems with my vacuum. They took it in to check, got results in timely manner. Fron desk jentelmen was nice and patient. He was hwlping lasy with laptop before me, she was a challenge, but he did it like a champion

Picks up dog hair great! Highly recommend. It is lightweight and easy to use.

I love this vacuum I use every day for my work and still work great I Really recommend it

I have been getting the additional coverage on all the products I buy. I got a Dyson vacuum that stopped working the additional coverage worked awesome they replaced the product

They take in and exchange product with no problem ,

I really put this to the test i have 3 toddler's and used my old shark and this one still found more crumbs even after i vacuumed it twice get this vacuum now you wont be sorry

This protection plan is for a device that gets used frequently over a variety of indoor surfaces. Having a protection plan for frequently used critical devices is the best way to protect the investment.

Made an appointment online and was immediately helped when we showed up.

I buy Geek Squad on all my Best But purchases. They have an amazing team that support all the issues that I have ever needed to repair/replace my products I have bought over the years.

I purchased this protection plan to protect my initial investment. I took home the Dyson animal and allergy vacuum. I have used the protection plan before on a previous Playstation 3 as well as a previously owned Dyson vacuum. The staff handled everything flawlessly, no pressure, or pushback! This is why I will always shop at Best Buy!!!

It’s easy to assemble and very easy to use! You get all the corners and everything cleaned up quickly. If you have any issue make sure you have insurance on the item and come in get a new one!

Great product. Customer service was informative and quick.

Had it for over 3 months and it still runs great. The best feature is the hair pickup container, no more hair getting caught up by the roller, it now goes in its own compartment and it's easy to remove.

If you can afford it, then it’s worth the value. The protection plan allows you to pay a lower and more comfortable price to protect your consumer goods. I think it’s worth it! Why? because you always want to invest and protect all your products as well as your peace of mind.

I purchased my first geek squad protection plan with my Neato more than 5 years ago. I have up graded every time the machine has had problems and repurchased the plan again. It is worth the money, even if you have to repurchase the plan. Just go into the store, no hassle or questions.

I absolutely love geek squad insurance. Every time I’ve had an issue with a product, they have resolved the issue very quickly and without hassle.

Bought a few items like the I robot and Dyson vacuum... There was no way that I wasn't going to protect my merchandise knowing that anything can happen to cause a problem and I wouldn't be covered. I have already had to use it on one of my I robot vacuums, I'm so glad I was covered! A must have!! I would recommend. This to anyone.

This warranty covers things you'll need to be covered on electric gadgets that you purchase

I’m glad Best Buy have the option of buying this insurance that can grant longer warranty