Customer Ratings & Reviews

I LOVE the Geek Squad Protection plan! It is SO easy to get your money back if you have a problem with a product!! I buy it on almost EVERTHING I get from Best Buy, and I try to buy everything at Best Buy because they are so easy to work with!

The vacuum sucks (in the best way!) we have several dogs and their shedding is something we need to maintain daily. I love that it's cordless. Pricey but worth it

Great vacuum for pets. I have 3 dogs and it works great.

Bought the 4 year accidental Geek Squad Protection warranty on my Bobsweep Pet Plus vacuum and Mop. Hopefully I don't need it but they are a little pricy so it is nice to have the added protection for if something goes wrong with it.

An absolute must buy. Just having the sanity of knowing all my expensive merchandise is protected is worth it alone. I'm always using my cameras in good and bad weather and I know at anytime something bad can happen. I would recommend this to anyone.

Tim was outstanding he runs a great department, All his employees are on their game. He makes sure he and his team have everything you need for a great experience. James is an awesome manager, You can always find him and he goes above

I recommend getting GSP on everything you purchase at Best Buy. Most plans on smaller items allow you to simply exchange in the store. Plan almost up and your mousepad is a bit worn down? You'll get a new one and can add additional GSP to that product as well.

I recommend getting GSP on everything you purchase at Best Buy. Most plans on smaller items allow you to simply exchange in the store. Plan almost up and your mousepad is a bit worn down? You'll get a new one and can add additional GSP to that product as well.

Works really good especially with pet hair. The self cleaning function is such a great bonus .

My original vacuum wasn’t repairable. I was able to purchase a newer model for the cost difference between the two when they processed warranty. It’s a pricey vacuum so I bought another warranty.

Exceptional service… quick and easy process in Dothan!

We are really happy with this program, they are really good, kind and always whiling to help.

This is the best investment you can possibly buy! trust me pay the extra cash because in a year or so when something breaks or your unhappy with the product you can return for a store credit or exchange, this has paid off for me so many times over

I got this as a gift for my mom and she says she loves how easy it is to vacuum and it is not super heavy like other hand vacuums and the battery last a long time.

Always give great fast and polite service. Quick fix

Great product. This was the best gift for us for this Christmas. The first product we bought was defective. Best buy changed that without questioning anything. The only problem with it is that my little cat does not like it. This product is worth buying.

I am very surprised by the protection that you are buying with this! I was more than happy to pay the cheap price for my expensive vacuum to be covered no matter what happens. I love that they pay for everything part's and labor. It is great!

I Love The 5 year protection plan because you never know when your vacuum may break or just stop turning on it’s always great to have a protection plan and Best Buy honors there plan

Love this vacuum cleaner especially since we have a Siberian Husky that’s actually the same dog on outside of the vacumm cleaner box

My wife loves the green light technology, and the suction power is amazing, its also less noisy than my previous model (V10), i would definitely recommend this wireless vacuum