Customer Ratings & Reviews

Great customer service, great product, good price and good sales and support

Great purchase!!, good customer service, the person who help me was very helpul

Good plan. I haven't needed to use it yet. Thank goodness.

Now let's talk about extended warranty I was one that felt it was a wrong idea . I figured if it broke I would just go get a new one but with new stuff out these days things normally don't last as long as they normally do back then. So the wife and I decided to pick one up and I made a great decision 2 years later my vacuum cleaner I once purchased died on me and I took it back and they gave me the money and I was able to purchase a new one from the money that was given to me if you're looking to save money by yourself an extended warranty is a way to go

Very great and useful to get protection on your items just in case they break or mess up

THE BEST PLAN IVE EVER HAD ON ANY PURCHASE I'VE EVER MADE. I CSN NOT, CAN NOT!!!! SPEAK HIGHLY ENOUGH ABOUT BESTBUY AND THEIR GEEK WARRANTY. JUST CAN NOT. BEST BUY HAS BEEN ABSOLUTELY AMAZING AT ACCEPTING ANY RETURN I'VE EVER HAD, NO QUESTIONS ASKED. UNREAL!! PLUS REFUNDS YOU PARTIALLY ON YOUR WARRANTY PRICE HAD YOU NOT USED THE FULL YEARS LEFT ON THAT WARRANTY. IM TELLING YOU, PURCHASING THIS WARRANTY IS A MUST ON ANY PURCHASE MADE THROUGH BESTBUY. THEY REPLACE IT WITH NEW, THAT SIMPLE. SAY YOU HAVE HAD UR PRODUCT 2YRS. IT GOES OUT!!! RETURN FOR SAME , OR GO AHEAD AND UPGRADE, ONLY PAYING THE DIFFERENCE. ITS A NO WINNER CHOICE. WORTH EVERY PENNY. PLUS PEACE OF MIND KNOWING YOUR HIGH DOLLAR IS COVERED NO MATTER WHAT. I MORE THAN HIGHLY RECOMMEND.

THE BEST PLAN IVE EVER HAD ON ANY PURCHASE I'VE EVER MADE. I CSN NOT, CAN NOT!!!! SPEAK HIGHLY ENOUGH ABOUT BESTBUY AND THEIR GEEK WARRANTY. JUST CAN NOT. BEST BUY HAS BEEN ABSOLUTELY AMAZING AT ACCEPTING ANY RETURN I'VE EVER HAD, NO QUESTIONS ASKED. UNREAL!! PLUS REFUNDS YOU PARTIALLY ON YOUR WARRANTY PRICE HAD YOU NOT USED THE FULL YEARS LEFT ON THAT WARRANTY. IM TELLING YOU, PURCHASING THIS WARRANTY IS A MUST ON ANY PURCHASE MADE THROUGH BESTBUY. THEY REPLACE IT WITH NEW, THAT SIMPLE. SAY YOU HAVE HAD UR PRODUCT 2YRS. IT GOES OUT!!! RETURN FOR SAME , OR GO AHEAD AND UPGRADE, ONLY PAYING THE DIFFERENCE. ITS A NO WINNER CHOICE. WORTH EVERY PENNY. PLUS PEACE OF MIND KNOWING YOUR HIGH DOLLAR IS COVERED NO MATTER WHAT. I MORE THAN HIGHLY RECOMMEND.

You need this incase you're products not working properly.

So far the product is great and easy to use. I haven’t had to use the protection plan yet.

Agents are very helpful and help answer all questions.

Love my shark upright vacuum it has great suction on my carpet

Decent price for protection, I know that I will not have to pay out of pocket for a vac for 3 years. things break quicker than ever now

Best Buy backs up everything they say about their warranties even if they have to replace your item it’s the best

I always add it! protext your devices!! its so worth it on all purchases! nothing is made to last anymore so i always get it

Super helpful when trying to return or replace items that no longer work.

Have had to use in the past, great support. Worth the money.

They were very helpful and were able to help me get a replacement for a product we didn’t want to lose.

[Employee of bestbuy] Honestly this vacuum changed my life! I have never had a great experience when it comes to vacuums. I have three pets, two of which shed like CRAZY and all of the previous vacuums failed to properly vacuum all of the dust and fur on the floor. This vacuum however never seems to struggle at the task at hand AND it even has different options to vacuum the dust on the walls. This is a super light weight machine and super easy to clean out! Trust me when i say I got that warranty and definitely plan on using it in the future!

Good to have!!! I would recommend for sure. Definitely buy if you are getting anything with big amount purchase

Completely forgot we had it as the original stick Dyson we got years ago was tride & true until recently (after we bought our home it went through a lot from apt to house as a lot of cleaning was had) when it finally came time to get a new one, went on best buy and low & behold we forgot we got this when we bought original vacuum! Helped out tremendously, especially with our current added expenses of house & newborn. A few $$$ saved is a lifesaver