Customer Ratings & Reviews

Still works great, use on commercial carpet with high tracfic

[Employee of bestbuy] Better have it and not need it then not have it and need it!

Dyson is the best brand. Buy only dyson warranty. They give u full refund any issue with the product without giving hard time,

They were very helpful when it came to my vacuum not working properly, they do not work on vacuums so they just replaced it.

I have had several of these small hand backs that don’t last very long so I bought the protection plan just to keep it running longer since I like the first one I have. I already have one in the house I want a second one what is used strictly for vacuuming the bedding and the furniture the second one will be doing other jobs around the house outside the bedroom

Love how quick they take care of any problem and issue with any product

Great vacuum. Easy to use and clean. Much better than the two dysons I had to return.

All the product I purchase have protection very easy to use

Excellent service Excellent service my favorite place and electric to buy for my house

I’m incredibly thankful I purchased this protection for my carpet shampooer, because it broke and could not be repaired. This saved my sanity, and I got full store credit to use toward the purchase of a new unit.

This is a great solution if you have a problem with any appliance that you purchase from Best Buy. They are courteous fast and know what they're doing. I would highly recommend buying the insurance. And Geek Squad are great guys.

Why didn’t I buy this darn thing years ago, the vacuum is the best thing since sliced bread . Except for the battery life

I am always running over something that doesn't belong in the vacuum and this warranty keeps me with a new dirt eliminator. I have returned this product over 5xs.

I highly recommend you get this for high dollar items. I use this all the time. As long as you have the item if it breaks or malfunctions you just exchange the item at the store for the original or something else and pay for another warranty at check out as well as the price difference. That’s all. I usually upgrade.

The only time we really get protection warranty is usually on bigger appliances as well as vacuum purchases. If it breaks, we're able to bring in the old, and get a new. If the new vacuum is more than the original, then we pay for the difference. If it's less, then we're issued a gift card with credit. Works for us.

This is the protection plan for a great vacuum with no cords!! This is very efficient and I love the way it works. But I also have an extended warranty and Peace of Mind!

I always purchase a geek squad protection plan when I purchase any electronics at Best Buy. They always try to either fix it or credit you back and I just know that I can always rely on them to take care of me.

I usually don't by the extra protection but did for our robot vacuum because of fear of damage from dog soiling. Did not have a problem with dog soiling but our unit stopped working about a week before our protection ran out. With no problems Geek squad replaced with brand new unit. Very happy with this protection plan.

Nice peoples and Nice services always come on time

The plans protection works really well. You don't have to worried about your products knowing that they have full protection.