Customer Ratings & Reviews

The vacuum sucks (in the best way!) we have several dogs and their shedding is something we need to maintain daily. I love that it's cordless. Pricey but worth it

I LOVE the Geek Squad Protection plan! It is SO easy to get your money back if you have a problem with a product!! I buy it on almost EVERTHING I get from Best Buy, and I try to buy everything at Best Buy because they are so easy to work with!

Works really good especially with pet hair. The self cleaning function is such a great bonus .

Bought the 4 year accidental Geek Squad Protection warranty on my Bobsweep Pet Plus vacuum and Mop. Hopefully I don't need it but they are a little pricy so it is nice to have the added protection for if something goes wrong with it.

Exceptional service… quick and easy process in Dothan!

An absolute must buy. Just having the sanity of knowing all my expensive merchandise is protected is worth it alone. I'm always using my cameras in good and bad weather and I know at anytime something bad can happen. I would recommend this to anyone.

Tim was outstanding he runs a great department, All his employees are on their game. He makes sure he and his team have everything you need for a great experience. James is an awesome manager, You can always find him and he goes above

My original vacuum wasn’t repairable. I was able to purchase a newer model for the cost difference between the two when they processed warranty. It’s a pricey vacuum so I bought another warranty.

I recommend getting GSP on everything you purchase at Best Buy. Most plans on smaller items allow you to simply exchange in the store. Plan almost up and your mousepad is a bit worn down? You'll get a new one and can add additional GSP to that product as well.

I recommend getting GSP on everything you purchase at Best Buy. Most plans on smaller items allow you to simply exchange in the store. Plan almost up and your mousepad is a bit worn down? You'll get a new one and can add additional GSP to that product as well.

We are really happy with this program, they are really good, kind and always whiling to help.

Always give great fast and polite service. Quick fix

I got this as a gift for my mom and she says she loves how easy it is to vacuum and it is not super heavy like other hand vacuums and the battery last a long time.

Love this vacuum cleaner especially since we have a Siberian Husky that’s actually the same dog on outside of the vacumm cleaner box

This is the best investment you can possibly buy! trust me pay the extra cash because in a year or so when something breaks or your unhappy with the product you can return for a store credit or exchange, this has paid off for me so many times over

Always makes returns/repairs extremely easy with no hassles.

Has been the best purchase! I have pups so it’s excellent if you have dogs or other pets!!!

Geek squad made returning my vacuum easy. It was no hassle.

Great product. This was the best gift for us for this Christmas. The first product we bought was defective. Best buy changed that without questioning anything. The only problem with it is that my little cat does not like it. This product is worth buying.

Never used geek squad services. But I have the service plan in my membership.