Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3568 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,568 reviews
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super handy, great quality vacuuming, not super heavy, easy cleaning. Good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't Go Without It

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's protection plans are super nice for more expensive items like the vacuum I bought. Peace of mind at the end of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elizabethg

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what I like about this guarantee is that no one else gives it with this professionalism, all the employees treat you like I am a valued customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do not take chances. Buy the protection plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it. As technology gets more advanced, things can all of a sudden malfunction. Better to spend some money upfront, then rebuy the item again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection, prices seem a little high

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like to get the geek squad protection plans with Best Buy purchases. They have been beneficial in the past. Recent pricing has seemed to increase on these plans that have made me second guess their purchase as of late. Ultimately ended up purchasing this as a back up for our Roomba

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a very reliable warranty service. I have never had a problem returning things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my house look clean and its super easy to use, few working parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccum is very lightweight and it works better than some corded vaccums ive owned! Great around stairs and for getting pet hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek swad protection plan are a great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek swad protection plans are a great value when you have an issue its easy to get it resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad is so good they are very helpful. I really like them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wide carpet cleaner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy to put together. Worked right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes yes yes!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes yes yes! I bought it for my coffee machine and fir my food processor, when my coffee machine broke (fancy one about $2k), they literally refunded me to buy a new one! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection never hurts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use this service yet, ut it seems like a good value for the time frame if anything does go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dyson vacuum broke. I thought it was out of the service period, but I checked the system. I took the vacuum in and Best Buy gave me a brand new one. Can't beat that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have in case you drop an item or it just stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warrenty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My vacuum broke and when I took it in they just said I could get store credit or pick a vacuum off the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RECOMMENDED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this added protection. I have yet to not use it and been extremely happy with the results and customer service I have experienced.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best service plan there is

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always comes in handy if a product stops working..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well - straight to the point - no did u kick it yourself and it broke or did u slam it - just say it don’t work and no problem we got you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

    I would recommend this to a friend