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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3626 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 3,626 reviews
  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks of purchasing, it stopped working properly!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I love there products, but this core less vacuum, didn’t vacuum good at all. Not recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love Love Love Love Love Love Love Love Love Love

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BESTBUY CHANGE I DONT LIKE NOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IN SOME ITEMS IS OK BUT IN THE TV NOT RECOMEND BCAUSE IS BROKEN LOST WARRANTY.... IN CELL PHONES NO RECOMEND

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible service when trying to use the warranty from them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not purchase can’t review . ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t believe I purchased this . Will need to contact my Best but credit card ??????

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Broke after two months of use……………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor . Clean horrible. Terrible item Bdhdjdhdhd Jshdjdndkkd ndhkdkdkd nsjdjd

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really is a mess never buy one ……………………………………………….

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it because of the price for the item!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wasted money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really unnecessary purchase for us as we never used it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible wait time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service, long lines , wait time at least 45 minutes ,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    #Warranty was worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ Geek Squad — Truly Outstanding Service! Geek Squad went above and beyond for me. From the moment I walked in, the team was friendly, professional, and incredibly knowledgeable. They diagnosed my issue quickly, explained everything clearly, and had my device running better than ever in no time. What really impressed me was how patient and thorough they were. They made sure I understood my options, answered all my questions, and never made me feel rushed. The service was fast, reliable, and honestly a huge relief. If you want tech support you can trust, Geek Squad is absolutely top-tier. They turned a stressful situation into a smooth, easy experience. Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuums well but no vacuum lines ;)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! It is heavy, like other reviews has said. It also pulls on you, the brush spins on it's own so it's kinda like a lawnmower that goes by itself so you have to use muscle to keep it in place. Also does not leave vacuum lines. Some people might like that it doesn't, I kinda prefer the vacuum lines because how else are you gonna know that I vacuumed? Other than that though, the suction is good and I feel like my carpet is getting a good clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSURANCE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did have a misunderstanding with one of the geek squad representatives who was not explaining how the insurance worked properly, but management stepped in and really explained everything to me thoroughly conveniently and was very much appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend geek squad protection for if anything happens to the product, covers almost everything and you don’t have to spend hundreds getting a whole new product, by once cry once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for my V 11

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan was awesome. Very fast and convenient. Did have a little misunderstanding when purchasing it but other than that very good customer service and awesome insurance plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the best warranty they don’t ask too many questions. They replaced your item easily. They’re clear on their instructions and what they expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. They’re so helpful. They’re so nice. They’re very clear with instructions. They do their best to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always buy the protection plan, definitely worth it’s money, never know what might happen! And they stand by it! No hassle!

    I would recommend this to a friend