Customer Ratings & Reviews

Was very Easy to exchange or return nice cutomer service ,

Used the plan 3 years in. BB ended up given me a credit as the unit did not live up to how it worked 3 years in.

I’ve had geek squad for 3 years and it has helped with my devices.

I love it, it’s a powerful vacuum for floors and carpet. Fantastic for the obvious, messes and such. And, having a dog it makes life a lot easier. Worth the purchase and protection!

Always get geek squad protection it does not go to waste. Best Buy and geek squad team is always helpful when addressing issues that are covered.

I purchased this unit for use at work and knowing the abuse it is going to endure…having this additional protection is good peace of mind!

Seems like a good value, but we have not had to use it yet. Hopefully we never have to use it.

I bought the 5-Year Accidental Geek Squad Protection for a battery powered vacuum and it did die. I came in with the product, showed that the battery no longer functioned and they staff took it and told me to go pick out a new vacuum! That particular vacuum was discontinued, so I got a more expensive one and paid the difference. Well worth the investment.

I always recommend geek squad as they are extremely helpful and will replace our fix any broken items under warranty

Great suction for such a small device. I only wish that the device were a little more ergonomic (the location of the on button lends to accidentally pressing while operating the device). This device was perfect for vacuuming my stairs and couches.

I always protect my purchases in the event something happens to it.

I bought this Bissell Carpet Cleaner to clean my living room carpet which is a beige. Boy was it dirty and this cleaner is easy to use and to empty the dirty water. It got my carpet very clean and I was impressed by the performance.

Great vacuum for pets. I have 3 dogs and it works great.

Excellent BestBuy warranty, had to exchange the vacuum a few months after purchase due to vacuum wouldn’t power on. Took original back to the store and they swapped it with no questions asked!

No doubt one of the best protection plans you can get. Worry free, hassle free. If they cannot fix it or replace the parts to get it fixed, they try everything to make things right.

Overall, very easy get product checked out and replace if needed

Exceptional service… quick and easy process in Dothan!

Got this because for what I spent on my vacuum I wanted some protection in case of any accidents. And I leaned whenever I didn’t get the insurance, that’s when I always needed it.

Always give great fast and polite service. Quick fix

I love this warranty, Ive had to use it 3-4 times with Dyson Vacuums so highly recommend buying it. My vacuum messes up at all I get a brand new replacement, or pay the difference to upgrade then buy another warranty. Best buy makes it simple and easy to use.