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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3622 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,622 reviews
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans are great they protect the product no question ask. I have replaced items up to two years old and got a brand new one for free with warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best service plan there is

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always comes in handy if a product stops working..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy process. Had no struggles with processing the exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helped pay for my new Windtunnel since the old one only lasted 1.5 years. I have a new one now, Let's see how long it lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the experience of geek squad, my item was check and parts were no longer available so they issued me a credit and I purchased a new item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add protection to your investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase my warranty for my Dyson Vaccum so hopefully when time to use it everything thing goes smoothly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are a must for my household. With the changes Best Buy has made in their plans it’s time to look into memberships vs. plans per item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for my birthday. she absolutely loved it. However, it is pricey for a vacuum cleaner. I recommend to buy geek squad protection...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend purchase warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased warrantee for my portable vacuum for two years an extra buck won't hurt if its ever damaged or broken it'll be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good idea to purchase this insurance plan for your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WAY TO PROTECT YOUR PURCHASE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Geek Squad Protection, had to bring one of the purchased products and they didn’t even ask me what’s wrong with it, just brought me the new item out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the geek squad protection plan until now and it was so easy. Brought in my old vacuum and they let me exchange for the same item or upgrade and pay the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for warranty needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great when needed. Replacement guarantees are always a bonus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super cleaner, it doesn't leave anything behind I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I have not needed to use the service, I purchased it as protection for my cleaning robot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I have not needed to use the service, I purchased it as protection for my cleaning robot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet because I just bought the product but we love the extended protection because It gives us a sense of security and the people at the Geek Squad are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for expensive items. Great value for expensive items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always ready to help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again i have never had to use this plan on anything but it is a great value to add protection to your products. Geek squad is always ready to answer any questions you have if you call them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice vacuum but geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good vacuum cleaner until it doesn’t suck anymore. I had a coverage so they accepted my vacuum and gave full refund via store credit.

    I would recommend this to a friend