Customer Ratings & Reviews

Great safety blanket that protects ALL of your Best Buy products. There is not much else to say except you need this is you are wanting to enjoy your purchases for years to come!

I purchased this 2-year Geek Squad Protection plan to cover my Shark Robot Vacuum system. I know that whatever help I might need, will be covered professionally by the Geek Squad.

As long as I've been shopping at BestBuy (over 18 years, i have always had Geek squad protection. They have never let me down and always friendly.

Always so nice and helpful whenever i use them!!!!

Added to my vacuum. Always there to help if needed.

Always worth it, they make it so easy. Just take it right back if there are any issues and they’ll swap it right out.

Love geek squad there returns/exchanges are awesome... no hassle excellent customer service thank you Champaign Illinois Best Buy

It works great easy to clean not too heavy if you can spend the money i would recommend it

In this day and age, you never know when what you purchased might give up the ghost. I have always bought the Geek Squad protection plan on all of my products.

Hopefully I don't need the warranty, but things are made so cheap & fast now-a-days, it's worth it to get it, just in case.

Awesome product. Exactly what we needed to clean small areas of carpet in our home.

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it.

I bought my hydrovac and the 3-year protection plan. A month later, my Shark hydrovac broke down. I went to Best Buy, and they replaced it but canceled my protection plan. Their argument was that it had already been used and that I need to buy another protection plan. A huge scam. No one should ever have to go through this

excellent program. I found that every time I have used this it has been great.

Best decision me and my wife ever made is always letting geek to take care of my products

I buy this protection plan with everything I get. It’s so worth it. Best Buy has great service

I always purchase the Geek Squad protection plan for all my large purchases at Bet Buy. I know they will stand behind their products if I have any problems with my purchase.

I bought this for my wife to help with 2 toddlers and the never ending mess. So far it has worked well, but recently it stop sucking up all the water leaving a wet film in the floor.

Great additional protection for a great product. I get this everytime-it makes sense to spend the extra money when it comes to ten percent of the purchase price

Definitely worth the money! And they just allowed me to pick up a new one and take it home. My model was out of stock so I upgraded for just a little more money. Glad I purchased it!