Customer Ratings & Reviews

I always get the warranty for any investment purchase I make. It’s not that much when you think about it, and saves you a ton of money if your purchase stops working had you not purchased the warranty.

I bought this vacuum with a gift card from a family member, and as it was on sale. The best combination of value and quality!

Our last vacuum broke somehow and wouldn't suck anymore. I am so grateful I had this geek squad warranty! I was able to do a swap on the spot for a new Shark Vacuum.

Always thankful I have the geek squad service and BB protection warranty!

Definitely worth money you spend on it it means a free product if anything goes wrong worth the money

If you clean it well, the carpet was comfortable to use... only suddenly it started to leak water. just within the warranty time

Vacuum has been very good. Has strong suction on the boost setting. Works great on carpet and non carpet floors.

What can I say? The Geek Squad is always there if and when we need them. Everyone is extremely knowledgable and wonderful to work with. We just purchased a grill and the service for delivery & set up was A+. I would definitely recommend.

The vacuum sucks (in the best way!) we have several dogs and their shedding is something we need to maintain daily. I love that it's cordless. Pricey but worth it

Buy the product and then buy the protection. This type of investment in a product that will ultimately be used again and again is a no brainer.

Super bomb works so great I definitely recommend I’m in love

I had this warranty for a black and decker hand vacuum that was 2 years old and stopped working due to faulty lithium battery. I went in to exchange for a new one but it wasn’t in stock anymore so they gave me a full refund! The customer service staff were super friendly and fast!

They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️ Geek squad ✌️

The 5 year product replacement on a vacuum cleaner paid off for me. When the cord head broke accidentally, I just took the vac to my Best Buy store, and they gave me a new one. No boxing it up and mailing or shipping it to the manufacturer, and no claim forms to fill out. Sweet!

Bought it in 2022. Two years later and still works like brand new. Would suggest this item 100%!!!

The vacuum is great and we always seem to get people who are friendly and amazing with customer service! They helped us narrow down a good vaccum

I had this 3yr protection on another vacuum and got my money back after 3yrs use. Great value and product coverage.

Very effective and fast services. They are very helpful and knowledgeable.

Getting a geek squad guarantee is always necessary to use them with no concerns.

Used this service a few times and got my money back on the damaged products so i could buy a similar product as a replacement.