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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3674 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 3,674 reviews
  • Rated 5 out of 5 stars

    Leaving a review for a vacuum…. But it’s worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just told my buddy you know we’re getting old when when you’re talking about vacuums you bought your wife and now here I am reviewing it lol…. But I had to. My wife LOVES this vacuum! Self cleaning, super powerful, she rates it 100 out of 10! Great appliance! Great protection plan. All-around A+ HIGHLY recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best thing in Best Buy’s purchases . So easy to get things fixed and exchanged . It’s like 5 star service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty ,It's a very good warranty!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a protection plan...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's nothing to review. It's a protection plan. I guess if I really had to say something about it is that if my Dyson vacuum breaks within the next 3 years, I have this protection which means BB replaces it for nothing or gives me another one or something similar of equal or lesser value. No need to return the box or a receipt. Just give them the broken down piece of plastic and get a new one. It's worth the $69 I spent on it. At least I think that's what it cost me...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used out protection we purchased to replace a Dyson that stopped working as intended. This was a super easy process and worth the money, in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum excellent quality I have 2 actually We had 3 pets 2 big dogs great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing to say.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this service yet, so i don't have nothing to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vinyl mop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Used it for years on my vinyl flooring. Feels new everytime it dries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The give good servise with the equipment i will recommend them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is great to have for your products it comes in handy when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase you can make when purchasing an appliance! I recently had a Shark vacuum die on me and took it in to have it serviced in-store, they were unable to repair it as it's a model that shark no longer makes so I was refunded the full amount I had paid. It was a quick and easy, no hassle experience. I'll keep making future appliance purchases through Best Buy as long as they keep up the great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Strattos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vaccine I’ve ever had. The suction is unbeatable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my vacuum cleaner and it is very nice that you get it at a discount if the item is discounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranties because Best Buy has a hassle free policy. I never have a problem returning, replacing or being refunded for a product I buy the warranty for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My items were insured for 5 years, but broke down within three years. Replacements of took only a few minutes at the store at no cost thanks to my GSP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Steamer Ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift for my daughter. I'm telling you this is a great Buy and Product. I have no pictures at the moment because my husband is using the one i purchase for myself .. He Loves it..thanks Besr Buy. And your warranty is The Greatest.. Your Loyal Customer Jacque Miller

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad protection keeps your purchase like new

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] My Bissel Crosswave X7 lasted a little over a year. The motor began to fail. Thank goodness I opted for the Geek Squad 5 year warranty. I took my Bissel to my local Best Buy store and they were able to exchange it same day! What a great protection plan! Well worth the price and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Money Can Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make Sure to always ante up on the protection plan max years as possible. Ive been purchasing both for year's. So lets do the Math. In the lat 18 years, Ive had a toral of 6 Vacuums at $169 per unit in addition to the protection plan at the price of $38 equals up to $207. So consumers listen, a spent a grand total of $435 for Vacuum usage for my residence in the last 18 years. Its the Best Buy that money can buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeg Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option, I will Advise to purchase Geek Squad Protection for every item you buy at BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Dyson Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Best Buy Geek Squad protection for our Dyson V10 after Dyson was having a several month delay in replacing the part within the year’s warranty timeframe. It was easy enough to bring the product in to Best Buy and do an even exchange since our product part died on us within a short 2 month window. Hoping that if a replacement is needed in the future the exchange process will be as simple with the Best Buy Geek Squad Protection.

    I would recommend this to a friend