Customer Ratings & Reviews

Great for what it is! Bought the protection for my Dyson vacuum and was helpful to have when Dyson was not able to promptly provide a solution with their products.

We owned the provious generation without the laser. Ours broke, and we got this one. It is night and day difference. Laser highlights all the dirt, dust, and dog hair so you dont miss a thing. The sucktion power has definitely increased as well. Highly recommend!

I recommend this product is very very good I like I love it

Always respond to each issue I have, the people were amazing

I have always used the geek squad protection on all my purchases no Hassell ever if you need a full replacement they will pay you out the time of the warrenty you didnt use and you get a new warranty on the replacement.

Geek Squad consistently delivers exceptional service with their expertise, reliability, and professionalism. Their commitment to solving technical issues efficiently and effectively makes them invaluable in today’s tech-driven world.

I purchased 5-Year Accidental Geek Squad Protection with my new Shark Vacuum, excellent thing to purchase in my opinion; when you have children in your home @ anytime, or even child-adults..lol I know sounds very weird.. right? But hey, we all have a little bit of a child in us at times. Everyone has gotta admit to it. & when accidents in life do occur; that's when this coverage will/ would be their definitely to back you up & protect your purchases that you made.

The egent did good work they installed my tv fast and did a good work

I haven’t had a problem but they are definitely on tops of any issues you may have

I know most people think insurance is a scam and money down the drain. But if you answer yes to any of the following, buy and save yourself the frustration and regret! 1) Do you have kids or will they be using/near the product? 2) do you have a spouse that using products like they're in an infomercial everyday? 3) Do you want to keep all your hair? In short, its a no hassle product replacement option.

Very useful and helpful in case something were to go wrong.

Love this vacuum cleaner! At first my husband and I were skeptical using it the first few days, mostly because we were used to the heaviness of a traditional vacuum. However, being able to actually see what debris was picked up right after we used our pretty new Shark was all the reason to keep it.

What a convenient service. Any problems with a product you can exchange for another one. Its reassuring for a expensive product

Very easy to use if something goes wrong with a purchase

Used it in the past and it’s amazing! They will replace if you can’t fix! Worth the money! Plus you get the next step up!

Good product, this is the fifth Roomba I have bought. Two for myself and 3 as gits. Everyone happy with this product.

This is absolutely amazing. Lots of power and suction.

No hassle, got my money since they did not have the exact product I bought two years ago!

You're absolutely a moron if you buy any electronics without this plan. Peace of mind is worth the extra cash on your items.

I never buy anything over $200 from Best Buy without also purchasing the geek squad warranty. It’s just not worth it to invest in some thing and not have the peace of mind to know that if you’re crazy son decides to throw a football at your router or vacuums up his bag of marbles, this geek squad warranty will cover everything. So glad that I got this because I have crazy kids... Who may or may not like to vacuum up marbles.