Customer Ratings & Reviews

We have never had an issue returning an item we purchased warranty on. they have always stood by the warranty and gave us full credit towards a new item. it would be nice if they sent a reminder that our warranty was about to expire and offer an extension.

After purchasing and owning my V10 Dyson and owning it for over a year, I began to have some issues. I immediately began to troubleshoot my Dyson but unfortunately it began to get worse. My Dyson began to have battery and charging issues along with it not wanting to turn on at times with a full charge. Best Buy right away exchanged my Dyson for a new one out the box with no hassle. I definitely recommend the extended warranty.

This vacuum is awesome it cleaned my carpets better than they have been in a long time

[Employee of bestbuy] The title says it all. Why didn't I buy one of these sooner? Being a stickler for clean floors I no longer have to do it myself everyday. This little guy is fantastic!

this is such an important protection to purchase. You never know when your brand new product will go wrong., Even when I tripped and fell while taking pictures and cracked my glass screen on my camera it was covered under this warranty

Excellent coverage and price very happy with the purchase and the extra protection

Great vacuum . Does everything needed and more. Won’t be disappointed. Geek squad is the best. Always takes care of my issue. Worth getting

I have not yet needed assistance with my product, but I have seen geek squad trucks outside my apartment complex on some occasions and I know that if I need them they will be available to me without any problems

Very easy to use and use it everyday for a quick cleaning and hook up at the end. Comes with various parts useful for anything from household areas such as carpet, flooring and even easy to use for the car. Especially good for pet owners.

I always buy the Geek Squad insurance or Best Buy insurance, the best insurance policy and the service is always available and quick served .

Always available and quality is best. Every electronic has issues and Best Buy always stands by what hey sell

Most suction power from any other vacuum I've had before at a great price

I bought the 3 year plan on my cordless Dyson and ended up needing to use it when the battery was almost dead after just 2 years. Best Buy fully replaced my Dyson, I got a much newer version and only had to pay the difference. Extremely happy!

Cleans very good, way better than roombas. The app tells you exactly where it cleans. But after a year the springs on one of the wheels got loose. Definitely get a warrenty

Amazing product to have and secured my Dyson and other small appliances

Why wouldn’t you buy this?! You appliance, eletrônica will stop working some time before the 5 years. So why not get sim extended warranty.

Was great in the beginning. But over time the battery wouldnt keep charge as long. Great vacuum tho, battery issues aside. Make sure to purchase the protection plan! The plan is gold!!

Love this product. Clean amazing and love the self clean it can do afterwards. Also, the trap it has in the dirty water tank is great, it keeps hair and such separated from the water so its easier to clean out. The battery does die a little faster when using Turbo Mode. But overall, great product.

Best insurance ever . The reason that I buy from Best Buy is because of their insurance. I buy all my electronics, stove, washing machine, refrigerator ,microwave, cámaras , TV ect….. I would recommend to put insurance and everything .

You can’t go wrong with Geek Squad protection plans. I hope I never have to use them, but if you do they’re easy to use and they don’t give you any grief. It’s a great way to easily get a replacement item in a timely manner without having to worry about paying for it in full. I’d highly recommend them to everyone.