Customer Ratings & Reviews

Love it, No more sweeping my hard wood floors. A little on the loud side compare to my last Roomba but I think that has to do with more suction power under the hood. My older Roomba didn't have the self empty feature which helps me out not getting dirt every when I empty the bin, big plus for me, After it cleans it mops the house is clean and everyone happy!

Had to use my service and it came in handy with a robo vac that was no longer working. They gave me a full credit for the purchase price as a store credit which I was able to use for a replacement

I always buy the warranty and accident protection plans!!! Best buy has the best policies!! Saved us when our Dyson broke. We returned it and got a shark for free......well I bought another protection plan lol

Great Product, ++++++AAAAAAAAAA we use it with no problem

This I Robot was really doing a good job and actually I name her Nikka and she is my new employee in the house everybody laugh at me as I was treating this item really like my robot assistance in cleaning the house every weekend program it and she does everything

Really great tech team!! They make getting tech support easy!

The vacuum suction on this is amazing! It was a bit heavy at first but you definitely get used to it. Now I don’t even realize it. And it gets everything so well. The people before us in our new home had a dog and it picked up so much hair.

I appreciate that the sales person offered the warranties. With something like a new vacuum that I'd never tried before, I decided to get the warranty. Nothing has happened to the vacuum and I am thoroughly pleased, and feeling secure in knowing if something happens to it, I'm covered. Geek Squad rocks!

Love purchasing the geek squad protection. Easy ti file a claim. If it cant be fixed, then it will be replaced

I haven't had to use it just yet, but GeekSquad is always great to work with!

I always get the Geek squad protection. As long as it’s less than 20% of the purchase price for a two year extended warranty. This has paidoff numerous times. It’s way easier to walk and get a brand new replacement, then wait to ship it to someone. Geek squad rocks.

I very much enjoy the geek squad protectection. I've used it in the past and they definitely deliver on the warranty. Thank you Geek Squad

On appliances is definitely worth it. Barely ever do they even ask questions and they just replace it

It is excellent product but It doesn’t work for my floor. The floor is really bad . The customer service helped to me right away to set up the machine . I felt really sad to bring the Roomba back to the store .

I always use them with big purchases! Easily best!

I always purchase the 3-year accidental Geek Squad warranty with any of my devices from Best Buy. It is most definitely worth it.

Great no question asked so easily to do warranty of my old vacuum

My Mother is 85 & has difficulty using her canister type Rainbow vacuum. She had knee surgery a few years ago. She loves her new Dyson V8 pet model vacuum! It’s light weight & I don’t have to worry about her falling down or tripping on a cord! I’m so very grateful that Dyson makes such a lightweight yet strong suction vacuum so my Mom is safe & not in pain!!! Thank You so very much!

Great experience with the Geek Squad rep at my local Best Buy for my warranty claim.

[Employee of bestbuy] Get the plan it’s a life saver sometimes. As person that spends thousands on items here!! Anything that you plan on using until the doors fall off get this. Stress reliever!