Customer Ratings & Reviews

I love this vacuum I use every day for my work and still work great I Really recommend it

purchased the Geek Squad Protection for my Animal Ball 2 vacuum and drive motor broke in less than a year. Completely replaced the vacuum with a new one, no hassle. Only complaint, had to repurchase protection for the new vacuum-- remainder of protection plan does not roll over. The new plan was more expensive for less time.

Never had an issue returning things when repairs were clearly under warranty. Much better customer service with appliances than with Home Depot.

What's better than extra protection !! I try to get this every time I make a large purchase because why would I waste my money if something breaks and I try to return it after the manufactures deadline?

Always buy best buy warranty on my products. Never know when something will break.

I always buy Geek protection for all my expensive purchases from Best Buy. Covers everything most the time and I find the phone support to be the best

havent had to use it... but i know its there in case i do. gift for my daughter.

Totally worth it Best deal great quality peace of mind

Picks up dog hair great! Highly recommend. It is lightweight and easy to use.

I love buying things from Best Buy, because it gives me the added protection of replacing my items if anything goes wrong with it. I bought this for my brand new Dyson Vacuum, for peace of mind in case anything goes wrong (the vacuum was over $500).

It has worked very welll I buy a lot of items from Best Buy and anytime I have a service problem they offered a replacement on the spot

No hassle very polite and helpful. Just great customer service

Easy no Hassel plans i feel i was okay with additional coverage for 5 years it was cheaper in the long run plus I feel 5 years is likely range this will maybe give problems from wear and tear

As stated in an earlier review, I have used the warranty multiple times with different items and Best buy has always stepped up with no questions asked and given credit for a replacement.

When we ask question about the old earpod ,if they can fixed ir not , the Geek Sguad agent explained and is more than the price of the new earpod ,so he recommend to buynew one .

This warranty covers things you'll need to be covered on electric gadgets that you purchase

Hope do not have to use it :) Dyson is the best product ever. But in case I need service, I trust in Geek Squad. Puerto Rico has to change the way of getting in touch with them.

I’m glad Best Buy have the option of buying this insurance that can grant longer warranty

Made an appointment online and was immediately helped when we showed up.

My iRobot wasn't used much, but now I can't connect it. I need to get it fixed, but I think it will be expensive.