Customer Ratings & Reviews

I really hate paying this much money for a service I may never need, but since I did have to use it I will most likely keep buying it. Very easy return for the broken vacuum and new vacuum.

[Employee of bestbuy] Freaking dope vacuum. Suction is awesome, turn radius is super weird at first but then absolutely amazing. Buy it

Worth every penny. Our cordless vacuum broke and glad we purchased this and got our money back and we're able to buy a new one.

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

I get these with my purchases of vacuums because I have a husky and tend to kill vacuums quickly. Until a brand makes a durable product that can take the wear and tear of dog hair, I will continue to buy these.

Dyson vacuum cleaner is the best price and performans when you compare with the others

One of the best warranties I have ever dealt with. No hassle help I highly recommended to get it. Only concern you can't extend the warranty once it expires.

I haven't had to use it yet for this purchase BUT I've used it in the past for other purchases. They are so nice and easy to work with when you have a problem. I usually always purchase Geek Squad because of the great service.

Super bomb works so great I definitely recommend I’m in love

For the money, the added protection is worth it. Nice to have this protection and since customer service at Best Buy is the finest ANYWHERE, knowing that if a product breaks the problem will be solved quickly is very important.

Have had it maybe a year or less and I havent used it in months. Truly a waste of money. It is very heavy and bulky, the container for the water and solution is super small. It is so gross cleaning out the receptacle if you use the steam part. The only brush that works decently is the pet brush. It does not get anything in the corners. I feel like it pushes the dirt away with the fan instead of sucking it up.

Never forget geek squad protection if you have kids especially. They have saved me from losing so much money if something breaks because I purchased the extra protection.

Overall, very easy get product checked out and replace if needed

Great product, for the price I was looking for something not that bulky and that could do the job

Definitely worth it. Our Dyson V10 after two years would not hold the charge. I brought it to Best Buy and because of the warranty they either offered to replace it or store credit. Awesome.

Also puchasr the geek squad protection it cmes in very handy when something goes wrong with protect.

5 stars as I've just purchased this protection plan and have not needed to use it to date. I have a feeling it will come in very handy as I'm not at all thrilled with the product that I've purchased the plan for.

No matter the issue, geek squad always takes care of me if I need a fix or replacement! Very quick and easy service every time.

It’s alway a good idea to buy extended warranties, as u never know when a device will quit working. I’ve had to use them many times and I’ve never had a problem getting my money back to buy a new item.

[Employee of bestbuy] This is one of the best vacuums I have ever owned or used, hands down! Worth every penny!!