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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3674 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 3,674 reviews
  • Rated 4 out of 5 stars

    No attachments! Not worth the much higher price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an amazing job on floors. Downside, no attachments to use in grout, windows, and garments. We got this because vacuum mop feature, but without attachments it's not worth the costs compared to other steam mops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet. Protection plan is the only way to go when you buy appliances it save you money if the appliances break down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be aware.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great as in it replaced a broken vacuum right away no hassle. Just know a 5yr plan is not transferred to the new one and it can only be used once. It's not as many times as needed in five yrs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Excellent Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection has helped us a number of times when A product has had a problem and needed to be replaced. A worthwhile $$ spent to ensure the product lasts as long as you need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this piece of mind warranty extension for my Dyson product. I never had a problem with previous old Dyson. But with the newer smaller handheld one i thought it would be a great decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got very excellent service guys are so helpful give me all information and help me to do my job done very happy keep it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement on a little green clean machine,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned my little green clean machine because the hose split at the connection. Because I had geek squad, the return was quick and easy! Highly recommend this wonderful service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I do not need it, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I will never need this. Three-year geek squad protection. However, I have used in the past and it is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always suggest getting warranty on high item products. With geek squad, it is easy to bring the merchandise in and get it repaired or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great customer service the agent that helped me was nice and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service at my best buy montebello. Always greeted with a smile Loyal customer! I always get the extra warranty in all my electronics, they make it so easy to return merchandise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buys insurances are always the best! It is almost like a guarantee it either works or get your money back or get it fixed. If it is damaged then you are given a new one, definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. The agents always are ready to serve effectively. I am very happy with their Customer Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to deal with. With the coverage you are given, it's hard to not buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Highly recommend u can’t go wrong love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassuring to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love when Geek Squad offers a 5-year protection. It is the best reassurance. Can be a little pricey, but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RECOMMENDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this added protection. I have yet to not use it and been extremely happy with the results and customer service I have experienced.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very professional and always willing to find the best solution for the client

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson who?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, cleans up great. Have a small dog that sheds a TON and this does the job. Hard floor or carpet, fear not, this thing can handle it.

    I would recommend this to a friend