Customer Ratings & Reviews

In love with my robot, my life change with this product, i just program for clean and enjoy my day.

It has a tremendous gravitational power. The best vacuum machine that I’ve ever used

They were easy to work with and repaired my fridge quickly and without issue very professional

A worthwhile investment, I’ve used this when the charging battery goes bad and the exchange process was seamless!

Overall I like to get the geek squad protection plans with Best Buy purchases. They have been beneficial in the past. Recent pricing has seemed to increase on these plans that have made me second guess their purchase as of late. Ultimately ended up purchasing this as a back up for our Roomba

The vacuum worked amazing for the first two years, after that the battery was noticeably less powerful, I would recommend getting the protection plan.

Buying a "extended warranty" on a carpet cleaner is a no brainier. these units gets used and end up extremely dirty. Best Buy stands behind the performance and takes care of any issues fast.

Im getting older so anything that can make life better is a big plus Thank You

I always buy the warranty. BestBuy is great with their warranty services. Let’s face it, the days of buying a vacuum or floor cleaner and having it last for 10 or more years is over.

Was skeptical at first but this does the trick. We have a dog who sheds quite often and this does the job.

Covered my vacuum that developed an issue and replaced it very quickly.

We bought this warranty extension for the vacuum because it give us peace of mind. The vacuum is a gift for my daughter and we want she can use her vacuum for many year without problems

Great for pet hair, easy cleaning, and vacuuming .

always a good idea to purchase an accidental protection plan. You never know when something is going to happen. Get your purchase re[;aced free or cheaper than purchasing another at ful cost.

Great service, I always buy protection plans for my Best Buy products because they make sure to take care of the customer

Love geek squad, only butly my electronics from best buy because of it

My Dyson vacuum broke. I thought it was out of the service period, but I checked the system. I took the vacuum in and Best Buy gave me a brand new one. Can't beat that!

This is my second dyson purchase. It is a great vacuum to have especially if you have dogs. BB WAS EASY TO PURCHASE FROM AND HAD IT AT THE DOOR WAITING FOR ME.

Great for small spaces but wouldn’t recommend for a larger space. It tends to get very hot after a few minutes of use but that’s fine because by then I’ve vacuum most of my home. Mine recently stopped working but geek squad protection made it easy to replace.

I have used this for a vacuum cleaner and glad I did as mine broke down after 6 months only. It was as simple as replacing the broken one! This insurance it limited now to only one replacement.