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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3674 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 3,674 reviews
  • Rated 5 out of 5 stars

    Grate service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate service always!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my product no problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original purchase from the last year kept having issues intermittently. It was frustrating but the person working for Geek Squad identified the issue and replaced my item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, but the price was right and the extra piece of mind makes it worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had issues with a few if the products purchased from Best Buy, but never have we had an issue with the customer service. I will continue to shop here.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Never leave Best Buy without it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I won’t buy anything without Geek Squad protection. I’ve used it a few times and it has always way more than paid for itself. claims are all but hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wide carpet cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy to put together. Worked right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product it works great amazing 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feel it’s best on an item that seems like there might be a problem with down the road. That’s actually why I purchased this from BB. It gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good service to have in case of breakdowns!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know what will happen. Electronics need warranties and insurance. Best Buy has both for a very cheap price would recommend purchasing for any expensive or not expensive item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You want this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get this Everytime. Especially if you're buying something expensive. You want to be at ease with getting it serviced or replaced if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have a great experience with the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy breezy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle exchange when my item stopped work. As sime as a quick check and order my new device. I absolutely repurchased the protection. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson pet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been the best vacuum. I had my last one for over 6 years before I decided to buy a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum did its job , it work amazingly on the furniture and getting the stains .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement Plan Is The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the replacement plans from Geek Squad. They make so much easier then having to deal with the manufacture and the typically replace it with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents help with my technical problems on computer as well as iPad. Diagnosed problem with dishwasher and fixed.. Great service for a retired person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is the Best at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSqaud and Best Buy have the best service around. The extra warranty is totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy these. Protect your products don’t rely on the manufactured to take care of your needs especially in a proper amount of time.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad is always helpful

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Keep sqaud protection plan is worth it in my opinion. Akways very helpful

    I would recommend this to a friend