Customer Ratings & Reviews

I have a husky with VERY long fur and was nervous about buying an expensive vacuum and her fur breaking it. Haven’t broken anything yet but love knowing I have this as a fall back.

Easy and compact. Has multiple attachments and make my wife happy.

Being risk adverse, insurance is always good. Love the Geek squad. No issues with service, agents are knowledgeable even the 1st line which is unusual in most customer service items. Actually, Geek Squad is one of the reasons, purchases are made at BBY instead of AMZN.

Best money I ever spent . It leaves the floor clean and pretty much sucks up anything that’s on the floor.  And it’s very easy to clean the parts after finish using it. 

Protect your investment it’s worthy buying protection specially, Greek Squad

I bought this for the 1st purchased vacuum and boy am I glad I bought, the vacuum flamed out after 14 months of use,m. The process was way too easy when I got Best Buy, this is a must have insurance on certain things. Like a vacuum

Overall, this is a really good vacuum but the downside to this is the battery. They really need to figure out the situation with the battery to me. I feel like it’s not worth the money if you can only vacuum for no more than 30 minutes before you have to recharge the battery

Great for pet hair, easy cleaning, and vacuuming .

Great product, for the price I was looking for something not that bulky and that could do the job

The protection plan is definitely worth the price peace of mind for a year or more.

Excellent waranty and I have experience with this service!

So happy we added this to our sweepers purchase. Anything happens it's taken care of.

Peace of mind for our new vacuum wife loves how it works and makes her house cleaning easier

Our two year old iRobot needed work, and the Geek squad said that the parts weren’t available. After some discussion with BestBuy they gave us a new one.

I have used one before and i loved it. The only thing it doesnt do is get the edges of the walls. It leaves like a 1 inch gap. So i always have to take my broom and sweep the edges. But all in all its a good vacuum/mop

As someone who works in the repair field, I can attest to how great having a service plan is. I had several items go bad in the past with no plan and I was SOL. Now I have peace of mind knowing that I can get it fixed and/or replaced if it goes bad.

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

I was able to make a quick appt for same day, due to being unable to fix my vacuum i was able to get a new one that same day!

geek squad protection is way better than wasting your money and allowing it to break. invest in your products everyone. this is needed. you can switch it out for a new one in store at customer service. if not, they can order it if its not in stock at your best buy.

I like the geek squad service, super helpful, I made the appointment for the replacement of my steam mop and got a new one right away.