Customer Ratings & Reviews

Awesome little gem to have in your home. This machine definitely cleans the pet hair very very well! This machine also “spot” cleans certain areas for me when I don’t feel like plugging in the vacuum, I just click spot clean in the App and viola!

I love geek squad guarantee they resolve any issues Highly recommend..

I typically get the Geek Squad coverage when I shell out a ton of cash for high-end products. Just because you pay more money for a product, doesn't mean it is going to be free from defects. I'm just expecting better performance, bells & whistles, and hope for better build quality. In some cases, like with my cell phone, what can I say, but I'm careless and I break them often. It's good to know that I have coverage in any of those cases. For me, with how fast technology changes, if a product lasts for the life of my additional coverage, then I'm happy. Once the product goes out or is obsolete, I get a new one. As for service under Geek Squad protection, it's pretty much hassle free. In terms of the cost for the additional coverage, it's very reasonable. Pro tip, if you price match with Amazon, I also include the cost for extended protection with Amazon versus BestBuy when getting my price match. BestBuy can't change the cost of the additional protection, but they can lower the price to accommodate the difference. In some cases, I get BestBuy to give me a better overall price. Show me your the best BestBuy.

Unfortunately I had to use it recently but it was no problem at all at the store.

highly recommend it.our carpet cleaner broke and within 20 minutes i was on my way home with a new one.

Exellent service, very efficient I have a problem with my product and they resolved it.

great warranty. it was quick and easy.everything we buy from best buy now getsca geek squad warranty.

ALWAYS LOVE THE EXTRA COVERAGE AND EASE OF KNOWING THERE IS A BACK UP IF ANYTHING HAPPENS

Geek Squad Protection is a no-brainer… I go out of my way shop at Best Buy and sometimes pay a couple dollars more to be able to have access to the GSP service/plans. A little bit of patience and trust in Best Buy, and you will save yourself a lot of headache, and in the end, money! They care about supporting their customers and the products they protect through Geek Squad. They were able to address the issues I was having with my vacuum and when they couldn’t repair the pieces that wore down, they honored their commitment to their GSP, and replaced my Vacuum. Thank you, Best Buy/ Geek Squad. I will always get GSP and you should too!

I have not used this service yet, so i don't have nothing to say.

Experience geek squad tech too ensure proper handling and installation and treat it with respect on item you work hard for and to enjoy many years to come

Have utilized this insurance on all my purchases and when needed, well worth the investment

This is the best vaccine I’ve ever had. The suction is unbeatable!

The give good servise with the equipment i will recommend them again

I really enjoy this Dyson stick. I could never imagaine going bafk to a traditional vacuum. Great attachments and it can get very powerful. I went to this one from the V11 but I cant really see the difference versus the attachments. The price is a lot more and i csnt justify it. Maybe if i had hard wood floors then it would be. However, I really do wnjoy it and im sure you will as well.

Just when you think you don’t need the insurance coverage, your equipment fails (due to different circumstances) my vacuum battery stopped charging well and so I took it in and they gave me all my money back on a gift card and I was able to buy a brand new vacuum. I now have a toddler in the house and you better believe that he doesn’t know or care how much you spent on your equipment. Accidental coverage is part of the insurance I purchased with my Dyson vacuum and you better believe I bought it again when I purchased my new vacuum.

This warranty is awesome! No questions asked if you’re product is not working properly, you receive a replacement.

Coverage for certain items can be worth it, and it has saved me a couple of times

Protection is great to have for your products it comes in handy when needed

This vacumm is amazing have had it for a couple months now and it definitely a nice pick if you have animals and a lot of dirt will alwsys recommend this one to others!