Customer Ratings & Reviews

I have not had to use my protection, but everything that is included I have no doubts I will have any troubles.

When I told them I didn't need the membership because my company has IT and it's a company computer, they didn't seem to want to take no for an answer. They kept sending new people to talk to me about why the membership will save me money in the long run, so I agreed to it. I don't need it and wish I didn't agree to give them $200 for the membership. Then I just needed them to install the newest Windows update, they didn't tell me that would cost me another $100 and it took them 4 or so days to install a Windows update.

Purchased plan for computer and have not used it yet but I must say that I feel safer just having it after what happened to the last computer we purchased. Have been very happy with Geek Squad protection in the past.

Nice guys working here. Every time I stop by Geek Squad desk, team are helpful and cooperative

They're amazing, went in due to a problem with a defect in the plasma and they resolved the issue so quick

This has worked in my favor for general wear & tear. Its replaced parts on the device that would have resulted in hundreds of dollars in repairs. Which would have resulted in a new PC.

They immediately gave me a new computer when mine came with a virus inside of it.

Amazing laptop, i had one prevously and it was not so great. It would crash everytime.

Great computer for gaming and all other things. The picture is beautiful and the computer runs fast. Only downside to the computer the battery dies super fast. Does not hold a charge for long.

Helped me when I couldn’t figure out the issue on my laptop. Easy to set up and bring in for assistance.

This laptop is perfect for what i use it for would recommend it

Easy to use, lightweight, works great, love it, I would buy again

This protection plan is a must. It covers my device from accidentals.

The Geek Squad does a great job checking and fixing my PC when I have a problem. They log into my PC remotely and work on my PC while I am at home. I can see what they are doing. They have always been helpful, friendly and professional.

teh coverage has a very wide range, and you feel protected when buying expensive devices.

Great customer service and support, never had a problem with geek squad

As a college student the peace of mind this brings is irreplaceable. I need my laptop for everything so this is a must!

I was concerned about some new features on my laptop, and the staff were able to walk me through setup and usage. They helped my rectify a few minor issues with the battery and charging as well. Really knowledgeable.

Extremely worth it, I think it is necessary to get the geek squad plan for ANY electronic you move around, they are very helpful

Helped me get a great deal for an awesome product. The protection plan was worth it.