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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 11,939 reviews
  • Rated 5 out of 5 stars

    Make sure to get one of these when buying a laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranty really does come in handy if anything were to ever happen to your laptop, havent used it on my new laptop but I have used it before on a different product and they gave me a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure you get this when buying a laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranty really does come in handy if anything were to ever happen to your laptop, havent used it on my new laptop but I have used it before on a different product and they gave me a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad they will fix anything they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ANDREW - GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was great, knowledgeable, provided Information efficiently and with professionalism and friendliness!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad cleans up my computer problems

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time we have a problem with our computer Geek Squad is there to hep. We take our computer in to Best Buy or in some cases they can help us here at home without taking it in. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really useful just Incase anything happens to it I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    affordable laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and great laptop. Long battery hold. light and sleek and have everything you need :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and color. Just take size into consideration when buying a laptop bag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YAY GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always essential! Comes very much in handy when you need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always has my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy a computer with out the protection of the squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's electronic insurance...must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I won't have to use it, Geek Squad give you piece of mind knowing if you have a mishap, they cover it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had my laptop fixed in record time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always dependable and helpful when needed for my tech products. Recently brought in laptop and received fast service and quick return of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad serviced and save my laptop quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this accidental subscription August 2020. This subscription is the best that I have experienced for accident protection college course work and gaming products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used twice for manufacturer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the 1 yr protection twice in the first couple months of buying the Lenovo laptop. Damage was documented as “dropped” but it was not. I was sitting in the room as the laptop was closed after use and cracked. Now the 1 yr protection is exceeded, even if the same issue occurs rather than charge the manufacturer for a defective item. Technicians were always polite. Service messages were timely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good insurance if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I do not have to use this and will update to 5 stars depending on how Geek Squad and Best Buy respond when I activate this protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook. Just as good as a full laptop. I purchase all my appliances from Best Buy because I'm assured a quality product and great service when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that fact that I have protection all year round. I will definitely be buying again!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not go without having geek squad service on my laptop at all. IF there are problems just go to website and live chat with someone who can remote over and help fix the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 1/2 years in, broke screen, couldn’t replace it, so am getting a store credit for original value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the geek squad for protection, Now I can rest knowing that I made the right decision owning my new laptop. Reassurance investing in protection.

    I would recommend this to a friend