Customer Ratings & Reviews

Thankfully never had to use it but was so glad that it was there in case we did - would rather pay for a warranty than a brand new laptop any day

Life savers when in need, peace of mind knowing the help is available

I love being able to take my device to Best Buy to have them fix it. Sure I could fix it myself but I don’t always have time. They will fix or replace the equipment quickly

You can't put a price on peace of mind. I will forever purchase the protection.

Anytime I purchase electronics, it's a given that I also purchase the extended warranty as well. You just never know when your item may break or get damaged and it's a great feeling knowing that you are protected if that time comes.

I have never went wrong with buying computers from Best Buy with the Geek Squad replacement.

Haven't had to use you the service yet but based on previous experiences with the Geek Squad I expect nothing less than great service.

Purchased Warranty for ease of knowing it can be repaired when needed. Did not need to use protection yet? but knowing I have it is comforting

I recommend almost always getting the Geek Squad protection. They are so much easier to work with than the actual warranty through the company you are buying through.

they helped me with all my questions about my new computer

Always so helpful and great customer service! Highly recommended

Great Protection for a high but economical priced Gaming Laptop!!! Great investment.

Geek Squad at the store and at the factory were very responsive keep us informed of the inspection and work on our laptop. At the end, a decision was made to replace the laptop.

The service was outstanding! I haven't had any issues yet with my laptop but they were very helpful with listing all the things they would be able to fix/support if need be.

I bought this plan with a new laptop purchased for work. I have not filed any claim on the plan and hopefully never have to do that. Bit it’s a peace of mind knowing I’m covered.

The squad you need if anything goes wrong . So much viruses out there . They are there to help. Excellent.

These are life savers. Truely. I had a computer right at the end of the warranty suffer a critical failure and they completely replaced it no quesitons asked.

I bought the 3 year Geek Squad Protection for repair or replacement if anything happens to my new computer. So far I have not had to use it.

Impressed with the Geek Squad at the store. The tech who took care of me is very helpful.

Definitely worth putting the extra in for geek squad they’re very helpful. It’s nice to know you have the security needed if anything goes wrong. Saves you from stressing!