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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 11,939 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend geek squad, i can not believe how many times i have reached out to them even foe the smallest of requests and they are always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is fire!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with ease knowing that my equipment would properly be protected by Geek Squad :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Roblox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 yearbold son loves it. He plays Roblox on it and loves the touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad are an efficient and highly knowledgeable team in their work. I love how they easily helped me set up my computer. Kudos guys !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a Service worth Getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my cloud drive shortly after I purchased my new laptop and the smart, courteous, and nice staff at Geek Squad. I have peace of mind that I purchased this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Came in handy a year later when my screen went black and had to bring in. Now today I get to swap it out because it was not able to be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good news is the product was so good that I didn't have to use the Geek Squad, but I have heard good things about them. regardless I think it's good to have the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for nothing but the extra protection on anything you purchase is always worth it esp when you have kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety First

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it, that need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the insurance for this product. It’s okay, because covered everything. But the only grown thing is, that insurance is to high

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your feedback! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    THE GEEK SQUAD IS A GREAT SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beat way to go is adding the Geek Squad protection on your purchase. The peace of mind that comes with coverage, is worth every dime of this small in cost but oh so big value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good y ty o have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for our TV protection plan. Hopefully we won’t have to use it but it’s a good insurance policy to have and very reasonable price for an extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection is good and it keeps it protected for a year so that’s good ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not get it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes any future mistakes less stressful when I have this for protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gel Squad set up my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my laptop installing all necessary apps . Had to wait because I didn’t have an appointment but it was worth the wait

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad it was overall an awesome experience. We apologize for having you wait. In the future to save you sometime, you can make an appointment by calling the store, making it through the Best Buy Home app or by calling us at (800) GEEK-SQUAD or (800) 433-5778. If you have any questions or need any help, please let us know!

  • Rated 2 out of 5 stars

    asked for extended warranty, got single use protec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not clarified to me at the time of purchase that the protection is not really extended warranty. Once you use it it is gone - single use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this includes accidental protection because im a clutz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always ready to help. I'd recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't live without Geek Squad. I depend on them 24 hours 7 days a week. I know if something is wrong I don't panic because I know I have them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy technicians!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price for the security of knowing you have trust worthy and knowledgeable technicians to help you if needed. Also used them to help upgrade my son's gaming PC

    I would recommend this to a friend