Customer Ratings & Reviews

Extra protection for new touchscreen laptop for my teenager!

We haven’t had to use this option yet, but I’m happy it was provided. I will update if used.

I haven't had to use it yet, but it's good to know I have it for when I do. I like the convenience of having things fixed locally instead of shipping them out.

Outstanding, highly recommend if you are getting any electronic product. these come in very handy and are always great to have if something happens to your device.

Thank GOODNESS I bought this when I purchased my computer! Had to use it to replace a cracked screen! :) Geek squad got it replaced in no time.. no problems!

This is a great service and well worth the money. It sure gives peace of mind knowing you have the Geek Squad behind you and your equipment.

Iv use the squad a few times they always resolved my issue on laptop

The agents attached my TV to a brick wall with no problem and had it connected and ready quickly. The guys were very professional.

Geek Squad is a good back up to have, My daughter's laptop screen was acting up. They replaced it no issues

This saved me when my daughter broke her computer screen. It takes all the worry out of her taking her computer to school. And, if I have something that goes wrong with mine, I don't worry about taking it in.

I always purchase the protection plans incase anything happens If you ever need to use it Bestbuy always honors there protection plans

I have not used it yet. But it was easy to set up and a decent price.

I have always bought this coverage plan...I have never used it before BUT last month I had to use it...The best and easiest coverage plan to use and have.. as simple as 1-2-3. File a claim, wait, pick up. ,

I always make sure to get the extended warranty for all my bestbuy products. Just gives you piece-of-mind.

care free protection!!!! i will always buy best buy protection plans. It is very useful and worry free to have my stuff on vacation and other travel

The best squad. When I have a problem they fix it, and explains you the problem.

Excellent service to have on all electronics or computers. It has save me alot of money with this service and even replacing some items.

Bought as a backup in case I run into issues with our new laptop… I did not.

They are great respond very quickly!! And helped me along the way

I haven’t had to use it yet but I appreciate the thoroughness of the sales associate in explaining each tier’s benefits to help us cater our purchase to our specific needs.